In this article we will cover how to submit a feature request or a bug report. Both can be done through our support portal or in the Artbees community forum.
One of the ways to submit a feature request or a bug report, is to open a ticket in the support portal. Submiting a feature request or a bug report via the support portal is allowed even if your support subscription has expired.
To submit a feature request or report a bug via the support portal:
Inside the ticket make sure to include:
- The bug or feature request
- Your environment details
- The Theme and Visual Composer version
- A link to your website (or link to a specific page)
- Your login details
- Screenshots (strongly recommended if on a local server)
Another way of submiting a feature request or reporting a bug is via the Artbees community forum.
To submit a feature request or report a bug via the community forum: