How to Install Templates

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Templates are prebuilt demos for a specific type of a website that can be installed on the Jupiter theme. Each template is created by a group of designers and developers from Artbees exclusively for the Jupiter theme.

In this article, we explain how to install, and uninstall a template, as well as some solutions to common issues.

To see all available templates for Jupiter, check the Templates page

Note: If you are looking to install only a specific page from a template, check out this article.

In this article

Template Introduction

At Artbees, we design and develop exclusive prebuilt demos (templates) for the Jupiter theme. All of the available templates are installable in the latest version of Jupiter theme.

There are some points to consider before using templates:

  • Templates needs to be installed in a fresh installation of WordPress.
  • Installing or uninstalling a template will erase all the data and settings of your website.
  • All images and videos are copyrighted and used only for demo purposes.

Images and Videos

As mentioned above all images and videos are copyrighted and they are included in our templates for demo purposes only. If you’d like to use any of them on your website, you’ll need to acquire the appropriate license for each asset.

The following hosting services offer maximum compatibility with Jupiter and provide exclusive discounts to Artbees Themes users:

InMotion > Up to 50% Discount
WPEngine > 20% Discount
DigitalOcean > $10 Discount
MediaTemple > 2 Months free on Annual Plan

Installing a Template

Note: The template installation won’t work on plans since it doesn’t let you create a backup.

Template installation is an automatic process and it needs to be done in the Jupiter control panel. In this example, we install the Poseidon template.

Note: It is possible to use the search box here to search for a specific template using keywords such as “blog” or “shop”.
Info: The new automatic template installation is only available in Jupiter 5.7+. If you are using the older version read instructions here.

To install the template:

From the WordPress left menu, go to Jupiter > Control Panel.

install templates - menu

In the Control Panel menu, click on Templates.

install templates - control panel

In the search box, type Poseidon and click on the Install button.

install templates - search install

Read the message in the pop-up window, then confirm by clicking on the “Yes, install Poseidon” button.
Template installation confirmation
Read the message in next pop-up window, then click on either the “Do not Include” or “Include” button.
Beware! If you are installing the Main template, it is not recommended to import the images and videos since they are about 700 MB.
Note: Do not Include button will not erase the images and medias from your website, it only hosts them in the Artbees servers. You will have all the images and vidoes showing on your website after installing the template by not including the media.
Include templates images and videos
Note: Using IE or EDGE browser will prevent you from successfully importing media. Please use some other modern browser.
Be patient until the installation is complete. It may take several minutes on some web hosts. At this stage, several automatic steps happen:
  • The template will be downloaded from our server.
  • Required plugins will be installed and activated.
  • Post, page contents, navigation, widgets and sliders will be imported.
Template installation progress
After successful installation, click on the OK button and check the front end of your site.

Uninstalling a Template

As explained in the previous section, we installed the Poseidon template successfully. The uninstallation process is also automatic and easy to do.

To uninstall the template:

From the WordPress left menu, go to Jupiter > Control Panel.

install templates - menu

In the Control Panel menu, click on Templates.

install templates - control panel

As you can see, the Poseidon template is marked as installed. To uninstall it click on the Uninstall button.

install templates - uninstall

Read the message in the pop-up window then click on the “Yes, uninstall Poseidon” button. Consider that all of the data and settings of your website will be erased.
Template uninstallation confirmation
Be patient until the installation is complete. It may take several minutes on some web hosts. After successful uninstallation, click on the OK button.

Installing a Template Manually

If you come across any issues while installing the template, there is a way to install it manually.

Download the template files and extract the files on your computer.
From the WordPress left menu, go to Tools > Import.

Install the WordPress Importer at the bottom of the page.

Note: If WordPress Importer has already been installed, then you will see Run Importer link for WordPress.
Click on Run Importer and choose theme_content.xml file present in the folder which you extracted in the step 1. Click on Upload file and import.

Assign the posts to an existing user, check the Download and import file attachments option and click on the Submit button.
Install this plugin. You may check this article to learn how to install plugins.
From the WordPress left menu, go to Tools > Widget Importer & Exporter and choose widget_data.wie file from the files in step 1.

Note: If you already have a working site before installing this template, then go to Jupiter > Theme Options > Export. Copy the whole content from the box and keep it safe just in case you want to load the previous settings someday.
In step 1 extracted files, open options.txt file and copy the whole content of that file.
Go to Jupiter > Theme Options > Import and paste the content which you copied in the above step and click on the Import button.

Common Issues

A list of common issues that you may face during template installation. The list will be updated regularly.

FS_METHOD (Ownership of wp-directory)

This issue occurs when WordPress does not have permission to modify the file systems correctly. To solve this issue on 99% of web hosts, add the following codes in the wp-config.php file and modify each six FTP details based on your own details.

define('FS_METHOD', 'direct');
define( 'FS_CHMOD_DIR', ( 0755 & ~ umask() ) );
define( 'FS_CHMOD_FILE', ( 0755 & ~ umask() ) );
define('FTP_BASE', __DIR__);
define('FTP_CONTENT_DIR', __DIR__ .'/wp-content/');
define('FTP_PLUGIN_DIR', __DIR__ .'/wp-content/plugins/');
define('FTP_HOST', 'hostname');
define('FTP_USER', 'username');
define('FTP_PASS', 'password');

Error 504 (Gateway Time-out)

This issue occurs mostly when the PHP maximum execution time is less than the Jupiter requirements. Read the Jupiter server requirements article and increase your server maximum execution time to the recommended value.

Other Issues

If you faced any other issues (Error 500, etc.), check out this article or open a ticket in our help desk.

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