Installing a Template

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Templates are prebuilt demos for a specific type of a website that can be installed on the Jupiter X theme. Each template is created by a group of designers and developers from Artbees exclusively for the Jupiter X theme. In this article, we’ll explain about installing a template, as well as uninstalling and some solutions to common issues.

Note: At the moment, not all templates are converted to Elementor and ready for use.

In this article

Template Introduction

At Artbees, we design and develop exclusive prebuilt demos (templates) for the Jupiter X theme. All of the available templates are installable in the latest version of Jupiter X theme.

There are some points to consider before using templates:

  • Templates needs to be installed in a fresh installation of WordPress.
  • Installing or uninstalling a template will erase all the data and settings of your website.
  • All images and videos are copyrighted and used only for demo purposes.

Images and Videos

As mentioned above all images and videos are copyrighted and they are included in our templates for demo purposes only. If you’d like to use any of them on your website, you’ll need to acquire the appropriate license for each asset.

Installing a Template

Template installation is an automatic process and it needs to be done in the Jupiter X control panel. In this example, we’ll install the Poseidon template.

Note: It is possible to use the search box here to search for a specific template using keywords such as “blog” or “shop”.

To install a template:

From the WordPress left menu, go to Jupiter X > Templates.

In the search box, type Poseidon and click on the Import button.

Read the message in the pop-up window, then confirm by clicking on the “Yes” button.

Read the message in next pop-up window, then click on either the “Do not Include” or “Include” button.
Beware! If you are installing the Main template, it is not recommended to import the images and videos since they are about 700 MB.
Note: Do not Include button will not erase the images and medias from your website, it only hosts them in the Artbees servers. You will have all the images and videos showing on your website after installing the template by not including the media.
Note: Using IE or EDGE browser will prevent you from successfully importing media. Please use some other modern browser.
Be patient until the installation is completed. It may take several minutes on some web hosts. At this stage, several automatic steps happen:
  • The template will be downloaded from our server.
  • Required plugins will be installed and activated.
  • Post, page contents, navigation, widgets and sliders will be imported.
After successful installation, click on the OK button and check the front end of your site.

Uninstalling a Template

As explained in the previous section, we installed the Poseidon template successfully. The uninstallation process is also automatic and easy to do.

To uninstall the template:

From the WordPress left menu, go to Jupiter X > Templates.

As you can see, the Poseidon template is marked as installed. To uninstall it click on the Uninstall button.
Read the message in the pop-up window then click on the “Yes” button. Consider that all of the data and settings of your website will be erased.
Be patient until the installation is complete. It may take several minutes on some web hosts. After successful uninstallation, click on the OK button.

Common Issues

A list of common issues that you may face during template installation. The list will be updated regularly.

FS_METHOD (Ownership of wp-directory)

This issue occurs when WordPress does not have permission to modify the file systems correctly. To solve this issue on 99% of web hosts, add the following codes in the wp-config.php file and modify each six FTP details based on your own details.

define('FS_METHOD', 'direct');
define( 'FS_CHMOD_DIR', ( 0755 & ~ umask() ) );
define( 'FS_CHMOD_FILE', ( 0755 & ~ umask() ) );
define('FTP_BASE', __DIR__);
define('FTP_CONTENT_DIR', __DIR__ .'/wp-content/');
define('FTP_PLUGIN_DIR', __DIR__ .'/wp-content/plugins/');
define('FTP_HOST', 'hostname');
define('FTP_USER', 'username');
define('FTP_PASS', 'password');

Error 504 (Gateway Time-out)

This issue occurs mostly when the PHP maximum execution time is less than the Jupiter requirements. Read the Jupiter server requirements article and increase your server maximum execution time to the recommended value.

Other Issues

If you faced any other issues (Error 500, etc.), check out this article or open a ticket in our help desk.

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