Template can’t be installed

Updated on July 8, 2019

How to fix template importing issues

FS_METHOD (Ownership of wp-directory)

This issue occurs when WordPress does not have permission to modify the file systems correctly. To solve this issue on 99% of web hosts, add the following codes in the wp-config.php file and modify each six FTP details based on your own details.

define('FS_METHOD', 'direct');
define( 'FS_CHMOD_DIR', ( 0755 & ~ umask() ) );
define( 'FS_CHMOD_FILE', ( 0755 & ~ umask() ) );
define('FTP_BASE', __DIR__);
define('FTP_CONTENT_DIR', __DIR__ .'/wp-content/');
define('FTP_PLUGIN_DIR', __DIR__ .'/wp-content/plugins/');
define('FTP_HOST', 'hostname');
define('FTP_USER', 'username');
define('FTP_PASS', 'password');

Please replace “hostname”, “username”, and “password” with your real FTP credentials.

Error 504 (Gateway Time-out)

This issue occurs mostly when the PHP maximum execution time is less than the Jupiter requirements. Read the Jupiter X server requirements article and increase your server maximum execution time to the recommended value.

Did this answer your question?