WPBakery Page Builder is the mandatory plugin for Jupiter and The Ken to have correct and full functionality. When the time comes that you want to update our themes to the latest versions you may need to update the WPBakery Page Builder plugin. To update the plugin you will need to follow the steps below.
Update WPBakery Page Builder
To be able to install the latest version of WPBakery Page Builder, it’s required to update the theme at first. If you have done this before, please go to step 2.
- To update Jupiter, please read How to Update Jupiter Theme tutorial.
- To update The Ken, please read How to Update Ken Theme tutorial.
Go to WordPress Admin Menu > Plugins > WPBakery Page Builder (Artbees Modified)
Deactivate the WPBakery Page Builder (Artbees Modified) plugin.
Go to WordPress Admin Menu > Appearance > Install Plugins and you will see the new version of the WPBakery Page Builder listed there.
Click on the Install link to download and install the latest version of WPBakery Page Builder
Go to WordPress Admin Menu > Plugins > WPBakery Page Builder (Artbees Modified) and activate the new installed plugin there.
The final step is to clear the browser, WordPress, Theme and Server cache. For more detailed information click here.
Update WPBakery Page Builder automatically in Jupiter
Since Jupiter 5.7 version new update method has been released.
Now you can update WPBakery Page Builder plugin via Jupiter > Control Panel > Required Plugins.
In Active Plugins section you’ll see Update button next to WPBakery Page Builder field.
Click it and WPBakery Page Builder plugin will be updated automatically.
We provide Jupiter 6 to Jupiter X migration service under Content Management service in WPDone.
Common issues
A list of common issues that you may face with WPBakery Page Builder. The list will be updated regularly.
WPBakery Page Builder editor is available for Pages only
When you edit pages, you can use the WPBakery Page Builder editor by default, but when you move to posts, the VC isn’t present and you have to use the standard WordPress editor.
There is a quick and easy fix for this:
After that, you’ll be able to create content in the VC editor on the post types you have selected.
Strange video background on all pages
This issue may occur if you use the original version of the WPBakery Page Builder plugin.
As you know, the modified version of the WPBakery Page Builder plugin is bundled in with the Jupiter theme and only this version is compatible with Jupiter and The Ken.
So if you’re using the original version of the VC plugin, you’ll need to switch to the modified version by following this article.
The issue might also be caused by not using the latest version of Modified WPBakery Page Builder while using the latest version of Jupiter. To avoid this issue make sure the theme and the plugin are both updated to the latest version.
Not displaying all shortcodes
Sometimes WPBakery Page Builder does not display all of the shortcodes available to you by default. To solve this problem, you need to do the following:
Cannot close windows or some controls become unresponsive
This situation is typically related to the Visual Editor being disabled for your user profile. To fix this, follow the steps below:
If there are any other issues you can’t resolve, please create a ticket and our support staff will help you.
