How to Update WPBakery Page Builder

Updated on April 28, 2020

WPBakery Page Builder is the mandatory plugin for Jupiter and The Ken to have correct and full functionality. When the time comes that you want to update our themes to the latest versions you may need to update the WPBakery Page Builder plugin. To update the plugin you will need to follow the steps below.

Update WPBakery Page Builder

1Update Theme.  

To be able to install the latest version of WPBakery Page Builder, it’s required to update the theme at first. If you have done this before, please go to step 2.

2Access the Plugins Menu.  

Go to WordPress Admin Menu > Plugins > WPBakery Page Builder (Artbees Modified)

3Deactivate the WPBakery Page Builder.  

Deactivate the WPBakery Page Builder (Artbees Modified) plugin.

Update Visual Composer Deactivate
4Uninstall WPBakery Page Builder.  
5Access Appearance.  

Go to WordPress Admin Menu > Appearance > Install Plugins and you will see the new version of the WPBakery Page Builder listed there.

Update Visual Composer Install
6Install WPBakery Page Builder.  

Click on the Install link to download and install the latest version of WPBakery Page Builder

Update Visual Composer Install
7Activate WPBakery Page Builder.  

Go to WordPress Admin Menu > Plugins > WPBakery Page Builder (Artbees Modified) and activate the new installed plugin there.

Update Visual Composer Activate
8Clear Cache.  

The final step is to clear the browser, WordPress, Theme and Server cache. For more detailed information click here.

Update WPBakery Page Builder automatically in Jupiter

Since Jupiter 5.7 version new update method has been released.
Now you can update WPBakery Page Builder plugin via Jupiter > Control Panel > Required Plugins.

In Active Plugins section you’ll see Update button next to WPBakery Page Builder field.

Click it and WPBakery Page Builder plugin will be updated automatically.

We provide Jupiter 6 to Jupiter X migration service under Content Management service in WPDone.

Common issues

A list of common issues that you may face with WPBakery Page Builder. The list will be updated regularly.

WPBakery Page Builder editor is available for Pages only

When you edit pages, you can use the WPBakery Page Builder editor by default, but when you move to posts, the VC isn’t present and you have to use the standard WordPress editor.

There is a quick and easy fix for this:

1From the WordPress left dashobard, go to WPBakery Page Builder > Role Manager > Post Types
2Select Custom Post Type from the drop down menu. 
3Check the post types where you want to use the VC editor. 
4Click the Save button. 

After that, you’ll be able to create content in the VC editor on the post types you have selected.

Strange video background on all pages

This issue may occur if you use the original version of the WPBakery Page Builder plugin.

As you know, the modified version of the WPBakery Page Builder plugin is bundled in with the Jupiter theme and only this version is compatible with Jupiter and The Ken.

So if you’re using the original version of the VC plugin, you’ll need to switch to the modified version by following this article.

The issue might also be caused by not using the latest version of Modified WPBakery Page Builder while using the latest version of Jupiter. To avoid this issue make sure the theme and the plugin are both updated to the latest version.

Not displaying all shortcodes

Sometimes WPBakery Page Builder does not display all of the shortcodes available to you by default. To solve this problem, you need to do the following:

1From WordPress left menu, go to WPBakery Page Builder > Role Manager
2Select Administrator under User Groups Access Rules.  
3Click the Select All link at the bottom to enable all shortcodes for administrators. 
4Finally, click the Save Changes button at the bottom of the screen to ensure that your changes are kept. 

Cannot close windows or some controls become unresponsive

This situation is typically related to the Visual Editor being disabled for your user profile. To fix this, follow the steps below:

1Go to Users > Your Profile in the WordPress admin panel and look for the Visual Editor setting. 
2There is a checkbox labeled Disable The Visual Editor When Writing. Make sure that the checkbox is unchecked. 

If there are any other issues you can’t resolve, please create a ticket and our support staff will help you.

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