WPBakery Page Builder Issues

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WPBakery Page Builder is a page builder which helps you manage your content in WordPress and makes your life easier.

More information regarding this plugin can be found in the article What Is WPBakery Page Builder.

Sometimes you may face some issues when using WPBakery Page Builder. In this article we’ll cover possible problems and their solutions.

In this article

WPBakery Page Builder Editor Is Available for Pages Only

When you edit pages, you can use the WPBakery Page Builder editor by default, but when you move to posts, the VC isn’t present and you have to use the standard WordPress editor.

There is a quick and easy fix for this:

From the WordPress left dashboard, go to WPBakery Page Builder > Role Manager > Post Types.
Select Custom Post Type from the drop-down menu.
Check the post types where you want to use the VC editor.
Click the Save button.

After that, you’ll be able to create content in the VC editor on the post types you have selected.

Strange video Background on All Pages

This issue may occur if you use the original version of the WPBakery Page Builder plugin.

As you know, the modified version of the WPBakery Page Builder plugin is bundled in with the Jupiter theme and only this version is compatible with Jupiter.

So if you’re using the original version of the VC plugin, you’ll need to switch to the modified version following these steps:

Go to WP Dashboard > Plugins.
Deactivate and uninstall the WPBakery Page Builder plugin.
Go to Jupiter > Control Panel > Required Plugins.
Note: Control Panel > Required Plugins section is available in Jupiter version 5.9 and newer.
Install the WPBakery Page Builder plugin.

Once it’s activated, the strange video will disappear and your site will work as usual.

Not Displaying All Shortcodes

Sometimes WPBakery Page Builder does not display all of the shortcodes available to you by default. To solve this problem, you’ll need do the following:

From the WordPress left menu, go to WPBakery Page Builder > Role Manager.
Select Administrator under User Groups Access Rules
Click the Select All link at the bottom to enable all shortcodes for administrators
Finally, click the Save Changes button at the bottom of the screen to ensure that your changes are kept.

Cannot Close Windows or Some Controls Become Unresponsive

This situation is typically related to the Visual Editor being disabled for your user profile. To fix this, follow the steps below:

Go to Users > Your Profile in the WordPress admin panel and look for the Visual Editor setting.
There is a checkbox labeled Disable The Visual Editor When Writing. Make sure that the checkbox is unchecked.
Note: WPBakery Page Builder requires the Visual Editor to be active and without it you may have issues saving element settings.

WPBakery Page Builder elements are not responsive

If you see on mobile that the elements you added via WPBakery Page Builder are not responsive and are shown like on your desktop view, you can fix it following the steps below:

From the WordPress left menu, go to WPBakery Page Builder > General Settings.
Find the option “Disable responsive content elements” and uncheck it if it’s ticked.

After that the content will be responsive on mobile.

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