WPBakery Page Builder Issues

Updated on December 19, 2018

WPBakery Page Builder is a page builder which helps you manage your content in WordPress and makes your life easier.

More information regarding this plugin can be found in the article What Is WPBakery Page Builder.

Sometimes you may face some issues when using WPBakery Page Builder. In this article we’ll cover possible problems and their solutions.

WPBakery Page Builder Editor Is Available for Pages Only

When you edit pages, you can use the WPBakery Page Builder editor by default, but when you move to posts, the VC isn’t present and you have to use the standard WordPress editor.

There is a quick and easy fix for this:

1From the WordPress left dashboard, go to WPBakery Page Builder > Role Manager > Post Types.
2Select Custom Post Type from the drop-down menu.
3Check the post types where you want to use the VC editor.
4Click the Save button.

After that, you’ll be able to create content in the VC editor on the post types you have selected.

Strange video Background on All Pages

This issue may occur if you use the original version of the WPBakery Page Builder plugin.

As you know, the modified version of the WPBakery Page Builder plugin is bundled in with the Jupiter theme and only this version is compatible with Jupiter.

So if you’re using the original version of the VC plugin, you’ll need to switch to the modified version following these steps:

1Go to WP Dashboard > Plugins.
2Deactivate and uninstall the WPBakery Page Builder plugin.
3Go to Jupiter > Control Panel > Required Plugins.
4Install the WPBakery Page Builder plugin.

Once it’s activated, the strange video will disappear and your site will work as usual.

Not Displaying All Shortcodes

Sometimes WPBakery Page Builder does not display all of the shortcodes available to you by default. To solve this problem, you’ll need do the following:

1From the WordPress left menu, go to WPBakery Page Builder > Role Manager.
2Select Administrator under User Groups Access Rules
3Click the Select All link at the bottom to enable all shortcodes for administrators
4Finally, click the Save Changes button at the bottom of the screen to ensure that your changes are kept.

Cannot Close Windows or Some Controls Become Unresponsive

This situation is typically related to the Visual Editor being disabled for your user profile. To fix this, follow the steps below:

1Go to Users > Your Profile in the WordPress admin panel and look for the Visual Editor setting.
2There is a checkbox labeled Disable The Visual Editor When Writing. Make sure that the checkbox is unchecked.

WPBakery Page Builder elements are not responsive

If you see on mobile that the elements you added via WPBakery Page Builder are not responsive and are shown like on your desktop view, you can fix it following the steps below:

1From the WordPress left menu, go to WPBakery Page Builder > General Settings.
2Find the option “Disable responsive content elements” and uncheck it if it’s ticked.

After that the content will be responsive on mobile.

WPBakery Page Builder is unavailable after WordPress update to 5 version

If you update WordPress to 5 version and noticed that WPBakery editor isn’t shown on your pages, in this case you need install the plugin Classic Editor and activate it. It will disable the Gutenberg editor (which has caused the issue) and WPBakery builder will be available again.

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