#76195 5.5 WordPress update – Photo gallery not viewable on devices
Tasha Mary 1 month, 2 weeks ago
My website updated to 5.5 and when clients now view the memorial Gallery on a device the photo gallerys are not showing up.
Please help – Thanks TashaRuth Brennan 1 month, 2 weeks ago
I’m having the same issue – media grid and masonry media grid not showing on live site. Preview in the admin shows the gallery, but on the live site it doesn’t show up.
Thanks in advance for any help!
RuthDanish Iqbal Support Team 1 month, 2 weeks ago
Since WP version 5.5, WordPress has removed support for jQuery migrate and I suspect the issue is related to that. To address this issue, WordPress has released a plugin, please install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ and see if this helps.
@Tasha: I could not specifically check your site because you forgot to share the complete WP Login credentials and the memorial gallery is password protected.
Regards.adam graniss 1 month, 2 weeks ago
Thank you! This also fixed an issue where I can’t drag any items from the header builder into a row.PrivateTasha Mary 1 month, 2 weeks agoThis reply has been marked as private.PrivateTasha Mary 1 month, 2 weeks agoThis reply has been marked as private.PrivateTatyana Hutsol Support Team 1 month, 1 week agoThis reply has been marked as private.PrivateTasha Mary 1 month, 1 week agoThis reply has been marked as private.Mohsin Al-Rabieai Support Team 1 month, 1 week ago
Please accept my sincere apologies for the delayed response. Is there any possibility that you can send us a video of the issue? Right now, whatever I do I am not able to replicate it. The issue is not happening on my end via the exact same device or any other older versions of iPhone. Also, we’ve been in touch in the WPDone too.
Looking forward to hearing back from you.
BestsPrivateTasha Mary 1 month agoThis reply has been marked as private.Danish Iqbal Support Team 1 month ago
You’re welcome 🙂 Glad we could help.