#137443 500 Error

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  • nguyen.nguyen-678ddb59

    Hello,

    I have issue with 500 Error. Every time I try to update my website it doesn’t reflect the changes I made. Could you please take a look into this?

    Thank you very much for your consideration to this matter.

    Amir Rather

    I suggest you try updating the theme first with one of these two methods:

    via WordPress dashboard
    or
    via an FTP client.

    Both are described here: https://themes.artbees.net/docs/updating-jupiter-x-theme-automatically/

    Please take full site backup before updating.

    You can download the v1.26.0 zip here https://themes.artbees.net/dashboard/releases/

    Looking forward to your response šŸ™‚

    Regards

    nguyen.nguyen-678ddb59

    Hello,

    I have updated the theme but the problem still persists.

     

    Amir Rather

    Hi there

    This looks like a plugin conflict issue because when I kept only these plugins active https://take.ms/om47H

    I was able to save the changes see https://take.ms/Kz58l

    Please activate the Recently Active plugins one by one to find out the conflicting plugin/s

    Regards

    nguyen.nguyen-678ddb59

    Sounds good! I have deleted some of the unused plugins and was able to save changes.

    Thank you for your help!

    Alexander Hutsol

    Hello,

    You are welcome šŸ™‚

    Feel free to create a new topic if you have any other questions.

     

    Regards.

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