#135955 500 error

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  • nguyen.nguyen-678ddb59

    I have tried to update my website but it has the 500 error every time I did so.

    Can you help me to fix it? I think it is the memory limit issue.

    The website is http://aasuccess.org.

     

    Thank you.

    Amir Rather Support Team

    Hello

    I removed the Raven plugin which may have caused this issue, it is not required anymore.

    Please try now.

    Use one of these methods:

    OR
    https://themes.artbees.net/docs/updating-jupiter-x-theme-via-ftp/
    OR
    https://themes.artbees.net/docs/updating-jupiter-x-theme-via-wordpress-dashboard/

    Regards

    nguyen.nguyen-678ddb59

    Hello,

     

    Could you help us fix the memory limit too?

    I can’t seem to upload new photos and files. Thank you.

    Amir Rather Support Team

    Hi there,

    I increased it for you, please check now.

    Regards

    nguyen.nguyen-678ddb59

    Thank you! It works now.

    Alexander Hutsol Support Team

    Hello,

    You are welcome ūüôā

    Feel free to create a new topic if you have any other questions.

     

    Regards.

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