#137625 Accordion plugins
Petya Kostova 8 months ago
Accordion plugins is not working properly.
There are no options for open and closedNodari Support Team 8 months ago
I just verified the problem you reported and unfortunately I wasn’t able to replicate it, accordions are working fine on my end, both, open and close function just fine, did I missed something here?
RegardsPetya Kostova 7 months, 4 weeks ago
does not close automatically. you can open several at the same time.Petya Kostova 7 months, 4 weeks ago
Passwort: petyadesignPrivateNodari Support Team 7 months, 4 weeks agoThis reply has been marked as private.Petya Kostova 7 months, 4 weeks ago
Another question. Why are all svg icons overwritten with css and how can it turn it off.
thank youPetya Kostova 7 months, 4 weeks agoPetya Kostova 7 months, 4 weeks ago
I had 2 simple questions. When can you answer that. Accordion and SVGNodari Support Team 7 months, 4 weeks ago
Now I understand your question about the accordion, sorry I misunderstood it from the beginning. As I see you are using the default Toggle widget, its not accordion and that’s how it works, quote from this page: https://elementor.com/help/toggle-widget/
“With the Toggle widget, as many items as desired can be expanded at the same time. With the Accordion widget, however, only one item can be expanded at one time. As you expand another Accordion item, the previously opened item automatically collapses, looking similar to an accordion”
So, probably it’s better for you to switch on Accordion
2. SVG icons – Your SVG icons have conflicts with each other, please check this image: https://monosnap.com/file/QpUHQNhAbnzpiJ4mmROwgBTfozpcho A same classes in the SVG file are used same time but with different styles, you need to export your SVG icons width different css classes, that will be not conclift with other files on one page
Hope this helps 🙂Petya Kostova 7 months, 3 weeks ago
I know why. I am familiar with the F12 tats. Question: How can I fix the problems from Theme SetingsPetya Kostova 7 months, 3 weeks ago
classic accordion from the theme:Petya Kostova 7 months, 3 weeks ago
[video src="https://wpbp.de/wp-content/uploads/2021/12/2021-12-16-11-13-59.mp4" /]Alexander Hutsol Support Team 7 months, 3 weeks ago
Please provide us with wp-admin login details to your site in the private reply to check the issue.
Regards.PrivatePetya Kostova 7 months, 3 weeks agoThis reply has been marked as private.PrivateAlexander Hutsol Support Team 7 months, 3 weeks agoThis reply has been marked as private.Petya Kostova 7 months, 3 weeks ago
Let me know if you’ve changed something. I had to initiate backup. Colors and fonts were broken. and the site became very slow.Petya Kostova 7 months, 3 weeks ago
i thought i found a new theme for my clients. But the subject is very zikich. Fast is something else too. For more pages I have to find something else.Petya Kostova 7 months, 3 weeks ago
Alexander Hutsol thank you. Anything is better than Mr. NodariPetya Kostova 7 months, 3 weeks agoMohsin Al-Rabieai Support Team 7 months, 3 weeks ago
Glad the issue with the accordion is sorted now. However, I can not see your backend anymore because the user credentials you provided belongs to a non-administrator account. Regarding the page speed issue, I would need to check for caching plugin existence and a couple of more options explained here:
Generally, performance is not only a matter of themes, but we’ll check and advise for a better performance as far as we can. For a professional optimization service, you may want to contact WPDone.
Best regardsPrivatePetya Kostova 7 months, 3 weeks agoThis reply has been marked as private.PrivatePetya Kostova 7 months, 3 weeks agoThis reply has been marked as private.Petya Kostova 7 months, 3 weeks ago
1. I could not switch off the reformatting of the SVG files.
2. The site is only 2% faster. Only one external plug-in is integrated. All images are saved very small and optimized for the web.Mohsin Al-Rabieai Support Team 7 months, 3 weeks ago
1 – I assume you are doing some maintenance works on your website at the moment, right? Because I was in the middle of checking your pages, downloaded the SVG files to correct them for you and when I wanted to start uploading them, the website is not up anymore. I attach the correctly edited the colorish SVG files. Please use them instead of those you have at the moment. These will not get override by the other CSS classes on the other SVG files anymore.
2 – Unfortunately, since the website is down, I couldn’t check the backend properly. Please come back when the website is up and running. ThanksPetya Kostova 7 months, 3 weeks ago
I thank you. I use Adobe Illustrator -> SVG Export. That’s funnyMohsin Al-Rabieai Support Team 7 months, 3 weeks ago
Glad that the SVG issue is resolved.
Regarding the performance, I can see that Master Slider and Jet Menu are adding too much load to your website. I am not sure why. Usually, such an issue won’t happen on a WordPress-optimized web host. I did whatever I could but still did not get any great results. The issue is related to Jet menu assets and Master Slider. They add too much load to the website. Right now I can only suggest switching to a WordPress optimized hosting, or providing a license of Jet Menu and Master Slider and contacting their support team to see what they can offer. However, I believe it would be beneficial if you just switch to a great host such as Kinsta or WPEngine.
BestsPetya Kostova 7 months, 3 weeks ago
Thank you very much. I don’t need MasterSlider. The page is on my setver. If the page is moved to customer, can to wordpress server. Unfortunately Lordpress servers have a lot of power.
Sorry, I didn’t want to appeal to the support that often.PrivateMohsin Al-Rabieai Support Team 7 months, 3 weeks agoThis reply has been marked as private.Petya Kostova 7 months, 3 weeks ago
Include in FAQ: SVG export options: “Style: Internal SCC”
Then the SVG will not be formatted.Mohsin Al-Rabieai Support Team 7 months, 3 weeks ago
Sorry I have difficulties locating it. Can you please provide the exact URl or a screenshot where I can see the issue?
BestsPetya Kostova 7 months, 3 weeks ago
Is not important. I finally understood why my SVG wasn’t getting the colors right.
tip: Adobe Illustrator ProblemPetya Kostova 7 months, 3 weeks agoMohsin Al-Rabieai Support Team 7 months, 3 weeks ago
Oh Ok, thanks for sharing the tip 🙂 Much appreciated