#138974 Ajax / Endless spinner
Olivier Olivier 7 months, 1 week ago
On my website I have a problem on checkout page.
I try to disable all extensions and nothing on my checkout page I always have an infinite spinner loading on my checkout page.
I have disable the spinner but I have a problem because shipping price is not ok (no update) if I change my price.
All my plugins and theme are update.
Please helpMohsin Al-Rabieai Support Team 7 months, 1 week ago
Did you already resolve the issue? At the moment, it seems to be working fine. Please check my attachment. It’s a video recorded on my Mac/Google Chrome. Whatever I do. I can not replicate the issue. Can you confirm that the issue is still happening? If yes, would you please let me know what is your browser name and version and what product did you add to your cart? This may help replicating the issue.
BestsMohsin Al-Rabieai Support Team 7 months, 1 week agoPrivateOlivier Olivier 7 months, 1 week agoThis reply has been marked as private.Olivier Olivier 7 months, 1 week ago
And we have no order since 48 hours.Mohsin Al-Rabieai Support Team 7 months, 1 week ago
I still can’t replicate it. I do exactly the same thing you do on the video and it works just fine. You forgot to mention your browser name. Please share the results of this page (it gives you a URL) so I will be able to try it on the exact same device.
ThanksOlivier Olivier 7 months, 1 week ago
I have tested with multiple browser :Olivier Olivier 7 months, 1 week ago
Can you check again?Olivier Olivier 7 months, 1 week ago
Ok we can close this issueMohsin Al-Rabieai Support Team 7 months, 1 week ago
ok I will close this ticket, but can you please share what was the issue on your client?