#138557 An error occurred while updating WPBakery Page Builder (Modified Version)

Landing Forums Jupiter WordPress Theme An error occurred while updating WPBakery Page Builder (Modified Version)

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  • Pieter Bastemeyer

    Any idea when you’re going to fix this?

    Thanks, and happy New Year 2U!

    Pieter

    Amir Rather Support Team

    Could you please send over your site URL and administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.

    Private
    Pieter Bastemeyer
    This reply has been marked as private.
    Amir Rather Support Team

    Hi there

    I see the WPB Page Builder working correctly https://take.ms/cOvA2

    Regards

    Private
    Pieter Bastemeyer
    This reply has been marked as private.
    Amir Rather Support Team

    Ah, you should have mentioned that.

    Anyway, The following three points should be considered while using bundled plugins like WPB Page Builder, Jet Elements, Layer slider, etc.

    1 ) Updates are managed by the Artbees team and would be available when a new version of the theme is released and should be done from Jupiter > Control Panel > Updates only.

    2 ) Ignore the update notification until it’s released by the Artbees team. You can check release notes.

    3) There is no need to register or activate the license, we push the updates from our servers.

    Please kindly note that: We only release the new version of the plugins once we make sure it’s safe to upgrade. This means that it may take up to 2-3 weeks from the moment you see the update notice on the plugins page until you are able to update it. It’s for the safety and avoidance of unwanted bugs. Get back to us in case you have any queries or issues 🙂

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