#138557 An error occurred while updating WPBakery Page Builder (Modified Version)
Pieter Bastemeyer 3 weeks, 6 days ago
Any idea when you’re going to fix this?
Thanks, and happy New Year 2U!
PieterAmir Rather Support Team 3 weeks, 5 days ago
Could you please send over your site URL and administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.PrivatePieter Bastemeyer 3 weeks, 5 days agoThis reply has been marked as private.Amir Rather Support Team 3 weeks, 5 days ago
I see the WPB Page Builder working correctly https://take.ms/cOvA2
RegardsPrivatePieter Bastemeyer 3 weeks, 5 days agoThis reply has been marked as private.Amir Rather Support Team 3 weeks, 5 days ago
Ah, you should have mentioned that.
Anyway, The following three points should be considered while using bundled plugins like WPB Page Builder, Jet Elements, Layer slider, etc.
1 ) Updates are managed by the Artbees team and would be available when a new version of the theme is released and should be done from Jupiter > Control Panel > Updates only.
2 ) Ignore the update notification until it’s released by the Artbees team. You can check release notes.
3) There is no need to register or activate the license, we push the updates from our servers.
Please kindly note that: We only release the new version of the plugins once we make sure it’s safe to upgrade. This means that it may take up to 2-3 weeks from the moment you see the update notice on the plugins page until you are able to update it. It’s for the safety and avoidance of unwanted bugs. Get back to us in case you have any queries or issues 🙂