#80326 And one more prolem… Jupiter makes me loose my time !
jonathan.baudet-39040d69 2 weeks, 5 days ago
I thought I would have a great product that make my life easier !
I have problems, and problems and problems !
For instance, when I create a page with JUST a header ! I can’t see the modification in the cuztomize page !
This product make me loose a lot of my time !
Besides, when I create a page : It’s soooo slowwwww !
jonathan :((((((((((((((((Alexander Hutsol Support Team 2 weeks, 3 days ago
Would you mind to provide us with wp-admin login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue? Also, please specify what you meant by the “cuztomize page”. Is that default Gutenberg editor?
Regards.Privatejonathan.baudet-39040d69 2 weeks, 2 days agoThis reply has been marked as private.Tatyana Hutsol Support Team 2 weeks, 1 day ago
You didn’t provide the site URL.
Please share wp-admin link to be able to log in.
Note that you can’t see the header in the Customize page. It’s possible in the Elementor editor only.
Could you please clarify what you want to achieve? Do you use Elementor editor to create the content on your pages?
Do you have any problems with the header? Please describe all the issues with the details.
Regards.jonathan.baudet-39040d69 2 weeks, 1 day ago
Opps : https://reglesdusucces.fr/
My english is not very good, but I’ll try to be as clear as possible ! :s
I don’t use elementor ! I only use the classic modification button ! For instance, I created a post like this one : https://reglesdusucces.fr/?p=725 ! AS you can see, I did not use elementor ! The problem is that the “edit page” (the page where I edit my post” is broken !
I think the best way for you to get my problem : Try to edit my page https://reglesdusucces.fr/?p=725, and you will see the diffrence between the “real” page (https://reglesdusucces.fr/?p=725) and the “edit” page from the edit panel ! For instance, headers are not fromatted in the edit page !
did I answer correctly ?
jonathanTatyana Hutsol Support Team 2 weeks, 1 day ago
Thank you for the explanation.
This problem was reported to the developers and for now you can fix it commenting out the following line in the init.php file of the JupiterX theme:
add_theme_support( 'editor-styles' );
Please try it.
Thank you for understanding.