#47491 Ao ativar Xcore o site da tela branca, Elementor não carrega
Lucas Souza 7 months, 1 week ago
Ao ativar o plugin necessário para o tema (jupiter Xcore) o site fica em tela branca, elementor não funciona no tema.Alexander Hutsol Support Team 7 months ago
At first, please update your theme to the latest version 1.16.0, as now you are using old version 1.10.0.
How to update the theme you can find in these articles:
1. Automatic update https://themes.artbees.net/docs/updating-jupiter-x-theme-automatically/
2. Updating via WP Dashboard https://themes.artbees.net/docs/updating-jupiter-x-theme-via-wordpress-dashboard/
3. Updating via FTP https://themes.artbees.net/docs/updating-jupiter-x-theme-via-ftp/
Important! Don’t forget to create full site backup including the database before starting the update process.
Also, increase the WP Memory Limit value to 256M by adding the following code in the wp-config.php file before the line “/* That’s all, stop editing! Happy publishing. */” :
define( 'WP_MEMORY_LIMIT', '256M' );
After that check the Elementor editor loading.
P.S. Please send your requests in English, as we provide support in this language only.
Thank you for understanding.