#134295 API calls blocked by Cloudflare

Landing Forums JupiterX WordPress Theme API calls blocked by Cloudflare

Viewing 6 posts - 1 through 6 (of 6 total)
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  • Blue Star Studios

    Hi!

    Looks like for some reason our site is being blocked from accessing the following URL when Jupiter X is making its JupiterX_Admin_Notice_Survey_Notification_Bar->get_info() call.

    URL: https://themes.artbees.net/wp-json/product/survey

    The response: 403 Forbidden

    Visiting the URL directly gives me ERROR 1020 (full details shared privately).

    Looks like your Cloudflare Firewall may be blocking our site from succeeding in making those API calls. See private field for more details.

     

    Hope you’re able to adjust the Firewall rules to fix this.

     

    Thanks!

    David

    Mohsin Al-Rabieai Support Team

    Hi David,

    My apologies for the inconvenience. Can you please check it now to see if the issue is resolved? Our DevOps team made some changes in the Cloudflare settings.

    Bests

    Blue Star Studios

    Wonderful! All worked again! Thanks!

    D

    Alexander Hutsol Support Team

    Hello,

    You are welcome ūüôā

    Feel free to create a new topic if you have any other questions.

     

    Regards.

    Private
    Blue Star Studios
    This reply has been marked as private.
    Mohsin Al-Rabieai Support Team

    Hi David,

    Can you please check now? Now you should not have the issue anymore at all.

    Bests

Viewing 6 posts - 1 through 6 (of 6 total)
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