#127143 API Code vs. purchase code

Landing Forums Jupiter WordPress Theme API Code vs. purchase code

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Frank Walle

    Hi.

    I deleted an instance of Jupiter and wanted to recover the purchase code before I delete it.
    This way I did it before, but now I could not find the entry in my sites.

    So the only thing I have is the first part of the API Code, which I cant merge with a purchase code.
    The part is: c0c108eacb49f968ea…

    Are you able to add this to my account again or give me any idea on how to find the purchase code of this api code.

    Sorry… little confusing, but I cant get it togehter here.

    Thanks

    Frank

    Tatyana Hutsol Support Team

    Hello,

     

    I couldn’t find the purchase code in our system using that part of API code.

    To which domain was it assigned?

    You can check all purchase codes in your Envato account.

     

    Regards.

    Frank Walle

    Hi.

    I know that I can check the purchase codes… but not the associated API. No way to merge them.

    The Domain was https://kita-luette-lueued.de/
    Setup was something around 2016/17

    Thanks
    Frank

    Tatyana Hutsol Support Team

    Hello,

     

    I’m sorry, but it’s a bit unclear what you want to achieve.

    Do you want to find the API code to re-register the theme on the site?

    If you had already revoked the code in the control panel, you have to generate a new API key.

    In this case you need to re-add the purchase code to your Artbees dashboard and generate a new API key and register the theme again.

     

    Regards.

     

    Frank Walle

    Hi.

    Ok… I downloaded all licenses files from the purchases I did and will go thru them.

    Don’t mind… I will figure it out.

    Thanks
    Frank

    Amir Rather Support Team

    Glad to hear that.
    Thank you for informing us 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
You must be logged in to reply to this topic.
Login