#76894 API key not working
Charlotte Ireson 1 month ago
I have recently purchased the KEN theme and have installed the theme files to my WordPress site, however, I’m having some issues registering the product. I have created an Artbees account and created an API key using my Envato purchase key but when I click the ‘register’ button in WordPress nothing happens.
Is there a reason I’m unable to register the product? Please can you let me know how I can resolve this issue?
ThanksAlexander Hutsol Support Team 1 month ago
Please provide us with the API key and wp-admin login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Regards.PrivateCharlotte Ireson 1 month agoThis reply has been marked as private.Alexander Hutsol Support Team 1 month ago
Please take our apologies for the delay in response.
To fix the issue I enabled the jQuery Migrate option in the Test jQuery Updates plugin setting https://prnt.sc/u4t8wz and then successfully registered your theme with the provided API key.
Please check it now.