#81779 Cannot add , change or open footer widget area

Landing Forums Jupiter WordPress Theme Cannot add , change or open footer widget area

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  • Julian Connett

    Hi there,

    I seem to be having an issue with my footer. I have just changed it to be 5 columns instead of 4 and went to add new content to the 5th and when I click it nothing happens?

    Danish Iqbal Support Team

    Hello Julian,

     

    I see that you are using a very old version of the theme but the latest version of WordPress.

    Could you please allow me to update your site?

     

    Please take a full backup of your site including the database just to avoid any issues later.

     

    Regards.

    Julian Connett

    Hi Danish,

    I have made a backup of the site now so you should be good to go. Not sure why I have not been notified of these theme updates?

    Danish Iqbal Support Team

    Hello Julian,

     

    Whenever there is a theme update, it shows in Jupiter -> Control Panel -> Updates

     

    Anyways, I updated your theme to the latest version and also updated the plugins.

    The issue with the widgets is happening because of the WordPress 5 that removed default support for jQuery migrate.

    To fix the issue, I installed this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/

    Let me know if you require more help.

     

    Regards.

    Julian Connett

    Thanks Danish,

    Much appreciated.

    Nodari Support Team

    You are welcome Julian

    Let us know if you have other questions 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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