#138868 Cannot Edit Pages With Elementor

Landing Forums JupiterX WordPress Theme Cannot Edit Pages With Elementor

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  • Martin Williams

    Hi,

    I have an issue with one of my Jupiter X websites in that I cannot edit pages with elementor as I get the following error messages (see private area) and as a result the update button is disabled within the editor.

    I have Googled this and looked through your  support and found that it is likely caused by having Raven plug-in active after elementor versions 3.4.X

    Therefore, I have followed the steps I have found and deactivate Raven and installed Transient Manager plug-in in order to remove transients. However, after looking at the transients listed I am unsure which I am supposed to or which are safe to delete. So I would appreciate it if you could look into this for me, fix the issue and if you could also let me know which transients you deleted (if that was indeed the solution) just in case I run into this issue again in the future.

    Thank you.

    Amir Rather Support Team

    Hi there

    I deleted all Transients once and the ELementor seems to be working fine now https://take.ms/q6N6x

    Regards

    Martin Williams

    Thank you, that is perfect. Your assistance is most appreciated.

    You may now close this ticket.

    Private
    Amir Rather Support Team
    This reply has been marked as private.
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