#42792 cannot install any of the templates off the list in the jupiterx control panel

Landing Forums JupiterX WordPress Theme cannot install any of the templates off the list in the jupiterx control panel

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  • Ed Walker

    hello, ive checked the permissions for the directors and the host said to make them 775

    i  click on any of your listed templates and they all give an error after a few seconds.

    i get “something went wrong” message and to contact support.

     

     

    Alexander Hutsol

    Hello,

    Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue. Also, specify the template name you want to install.

    Thank you.

     

    Regards.

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