#82230 cannot register Ken theme

Landing Forums The Ken WordPress Theme cannot register Ken theme

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  • Andreas Grähn

    Hi Support-Team,

    I’m hanging on an easy step of getting our website done.
    Actually, I’m not able to register my API Key within the “Register Ken” view. If I paste the Key in and klick “Register” nothing happens.

    There is a Syntax error in the Console output yet, that’s attached. This may be the reason but I’m not sure.

    other technical details:

    • PHP Version: 4.3
    • WP Version: 5.5.1
    • Installed Plugins: WPML Multilingual CMS by OnTheGoSystems – 4.4.2
      Add From Server by Dion Hulse – 3.3.3
      All In One WP Security by Tips and Tricks HQ, Peter Petreski, Ruhul, Ivy – 4.4.4
      Borlabs Cookie – Cookie Opt-in by Benjamin A. Bornschein, Borlabs – 2.2.9
      Contact Form 7 Multilingual by OnTheGoSystems – 1.0.2
      Contact Form 7 by Takayuki Miyoshi – 5.2.2
      Envato Market by Envato – 2.0.5
      WPBakery Page Builder (Modified Version) by Michael M – WPBakery.com – 6.1
      Ken Core by Artbees – 1.0.0
      LayerSlider WP by Kreatura Media – 6.9.2
      Two Factor Authentication by David Nutbourne + David Anderson, original plugin by Oskar Hane – 1.8.6
      Toolset Types by OnTheGoSystems – 3.4
      WPML Media by OnTheGoSystems – 2.6.0
      WPML String Translation by OnTheGoSystems – 3.1.2
      WPML Translation Management by OnTheGoSystems – 2.10.1

    Does this happen to anyone else?

    Thank you for your help.

    Best

     

    Andreas

     

    Danish Iqbal Support Team

    Hello Andreas,

     

    The issue is happening because of WordPress 5 which removed the default support for jQuery Migrate.

    To fix the issue, please install this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ and then try registering the theme again.

    Let me know if you face any more issues.

     

    Regards.

    Andreas Grähn

    Hi Danish,

    thank you for your answer.

    This worked! 🙂

    Best

    Andreas

    Andreas Grähn

    Hi Danish,

    thank you for your answer.

    This worked! 🙂

    Best

    Andreas

    Private
    Danish Iqbal Support Team
    This reply has been marked as private.
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