#80584 Cannot Register Product

Landing Forums The Ken WordPress Theme Cannot Register Product

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  • Ray Guthrie

    Hi Artbees,

    I bought the Ken theme off Envato and I am trying to install the wordpress theme.  I am under the impression that I need to register the product in order to install the templates for the theme, correct?

    c62695cc05513acf89a0b9798ee34b340f921268017fcc16a55f39de3c9ab0cb is my API key.

    I try to paste that into the register product form and when I click the button wordpress does nothing.  I have attached a screenshot so you can see.

    What am I doing wrong?

    leahluong.webcustoms.com

    Thank you,
    Ray.

    Danish Iqbal Support Team

    Hello Ray,

     

    The issue was happening because of the new version of WordPress.

    To fix the issue, I installed this plugin https://wordpress.org/plugins/enable-jquery-migrate-helper/ and activated the theme using your API key.

     

    Please let me know if you require more help.

     

    Regards.

    Ray Guthrie

    Hi Danish,

    Thank you for your help.

    I will login and take a look and try installing a theme.

    Thanks,
    Ray.

    Danish Iqbal Support Team

    Hello Ray,

     

    Sure, let me know if you require more help.

     

    Regards.

Viewing 4 posts - 1 through 4 (of 4 total)
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