#137133 Cannot transfer API Key

Landing Forums JupiterX WordPress Theme Cannot transfer API Key

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  • Ashley Hinson

    Hello,

    I am trying to transfer the API key for the Jupiter X license for mediasurvey.com. I have already deleted it from my account and revoked it from the website. When my client tries to sign up with the purchase code for the license, it says purchase code cannot be verified. I tried the signup process with another license I have that has not yet been used on a website, and it did not work either. Same error message. I’d like to create an artbees theme for Sam Whitmore, [email protected], and the purchase code:

    fa384e27-3e72-42cf-bd16-d98fedcc0375

    Thanks!

    Ashley

    Amir Rather Support Team

    Hi there!

    I checked and this Purchase Code seems incorrect, It returns a No Users Found! in our portal.

    Could you please kindly recheck it. Try and find the original Purchase Code https://themes.artbees.net/faq/how-can-i-obtain-my-purchase-code/

    Regards

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    Ashley Hinson
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    Amir Rather Support Team
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    Ashley Hinson
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    Amir Rather Support Team

    Happy to help ūüôā

Viewing 6 posts - 1 through 6 (of 6 total)
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