#80477 Can’t activate Jupiter X on staging environment
Charlotte Le Glatin 2 weeks, 1 day ago
I need to activate Jupiter X on staging environment but API Key is related to production environment.
How can I activate Jupiter X on my staging environment ?
Thanks,Amir Rather Support Team 2 weeks, 1 day ago
You can use the same API that is on the live site if the Staging Site is a sub-domain of the live site.
In case it doesn’t work, please send over your administrative WordPress access so we can check what might be going on in the backend?
RegardsCharlotte Le Glatin 1 week, 6 days ago
Thanks for your reply.
I create the Staging Site on a sub-domain.
RegardsDanish Iqbal Support Team 1 week, 6 days ago
This is very strange.
To debug this further, could you please share the WP Login details of the staging site and the API key in a private reply?
Regards.Charlotte Le Glatin 1 week, 6 days ago
The problem was the Staging Site wasn’t on a sub-domain.
I create a new Staging Site on a sub-domain and all is working fine.
The ticket can be closed.
Thanks,Danish Iqbal Support Team 1 week, 6 days ago
Glad you figured it out 🙂
Have a great day ahead.