#80477 Can’t activate Jupiter X on staging environment

Landing Forums JupiterX WordPress Theme Can’t activate Jupiter X on staging environment

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Charlotte Le Glatin

    Hi,

    I need to activate Jupiter X on staging environment but API Key is related to production environment.

    How can I activate Jupiter X on my staging environment ?

    Thanks,

    Amir Rather Support Team

    Hi There

    You can use the same API that is on the live site if the Staging Site is a sub-domain of the live site.

    In case it doesn’t work, please send over your administrative WordPress access so we can check what might be going on in the backend?

    Regards

    Charlotte Le Glatin

    Hi,

    Thanks for your reply.

    I create the Staging Site on a sub-domain.

    Regards

    Danish Iqbal Support Team

    Hello Charlotte,

     

    This is very strange.

    To debug this further, could you please share the WP Login details of the staging site and the API key in a private reply?

     

    Regards.

    Charlotte Le Glatin

    Sorry,

    The problem was the Staging Site wasn’t on a sub-domain.

    I create a new Staging Site on a sub-domain and all is working fine.

    The ticket can be closed.

    Thanks,

    Danish Iqbal Support Team

    Glad you figured it out 🙂

    Have a great day ahead.

     

    Regards.

Viewing 6 posts - 1 through 6 (of 6 total)
You must be logged in to reply to this topic. Login