#130026 Cant change logo size for mobile/tablet menu item also dissapearing

Landing Forums JupiterX WordPress Theme Cant change logo size for mobile/tablet menu item also dissapearing

Viewing 16 posts - 1 through 16 (of 16 total)
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  • Aran Mak

    Hi guys,

    Could you please check this out

     

     

    Private
    Aran Mak
    This reply has been marked as private.
    Amir Rather Support Team

    Could you please send over your site URL and administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.

    Private
    Aran Mak
    This reply has been marked as private.
    Nodari Support Team

    Hi aran

    Is your problem disappearing the header for a tablet? I’m sorry but even after the video I need some info on what exactly is the problem, right now I see the header altogether with the logo and menu is disappearing from tabled devices, this is because of this setting in the header template: https://prnt.sc/1qs293l

    P.s. I can freely open logo settings in the customizer, chan change any logo I can also open the menu in the customizer and menu elements without any issue

    Waiting for your reply

    Regards

    Private
    Aran Mak
    This reply has been marked as private.
    Nodari Support Team

    yep, that’s the problem you have in your header template, like I pointed it in my previous screenshot, that section was disabled from mobile devices, now I enabled that option and your header is normally appearing on mobile devices, however, layout needs some adjustments https://prnt.sc/1qskt9i

    Regards

    Aran Mak

    Thanks, any idea how I can adjust this to work?

     

    Also if I need two more licenses how can I add an additional 2 keys? Back through themeforest?

    Alexander Hutsol Support Team

    Hello,

     

    I edited the Header template and duplicated the Section. Then set visibility options for mobile device to show the first section on desktop, tablet, and the second section – on mobile only. Then adjusted the columns width for the second section https://prnt.sc/1qsnhx4 .

    Please check the header on mobile now.

    Regards.

    Alexander Hutsol Support Team

    As for the licenses, you need to buy them on ThemeForest, and then will be able to register the theme on other sites.

     

    Regards.

    Private
    Aran Mak
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

     

    You’re welcome.

    As for the logo in the footer, you had set it to Secondary logo https://prnt.sc/1qsozsw for mobile devices, but you didn’t upload the Secondary logo in the Customizer settings. So I changed it to “Primary” and logo is shown on mobile now.

     

    As for the licenses, you need to buy them on ThemeForest, and then will be able to register the theme on other sites.

     

    Regards.

    Private
    Aran Mak
    This reply has been marked as private.
    Alexander Hutsol Support Team

    Hello,

     

    I have updated the logo settings and it’s visible now https://prnt.sc/1qv97tu .

    Please check.

     

    Regards.

    Private
    Aran Mak
    This reply has been marked as private.
    Alexander Hutsol Support Team

    You’re welcome.

     

    Regards.

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