#74698 Can’t do update
Marie-Eve Provencher 1 month, 2 weeks ago
Hello, I don’t have do my update by a while and now want to do them.
I have to do required plugins before updating Jupiter to have donut plugin and jupiter core. (I don’t have already activated)
But when I want to go to required plugins update, the message appear :
<h3 class=”mka-modal-title”>Something went wrong!</h3>
<div class=”mka-modal-desc”>Unable to parse response as JSON</div>
<div>What I have to do ????</div>Danish Iqbal Support Team 1 month, 2 weeks ago
Could you please allow me to update the theme and the plugins?
Regards.Marie-Eve Provencher 1 month, 2 weeks ago
Yes, you can do them.
But can you tell me why I can’t do them because I have some other website with Jupiter that I have the same trouble??
Nodari Support Team 1 month, 2 weeks ago
- This reply was modified 1 month, 2 weeks ago by Marie-Eve Provencher.
I just updated your theme and plugins to the latest version, I did this without any problem from the theme update tab,
Marie, if you have any problems on your other sites please post them here and we will check what is the problem, in this case, update worked just fine
ThanksMarie-Eve Provencher 1 month, 2 weeks ago
I just tried on another website, if I do the theme update before required plugins, it’s ok.
You can close this post, thank you!Danish Iqbal Support Team 1 month, 2 weeks ago
Glad you figured it out. You’re welcome 🙂