#53089 Can’t edit pages – Elementor bug
Richard Tidmarsh 1 year, 6 months ago
Hi – I am getting the following error when trying to edit pages with Elementor:
Warning: illegal string offset ‘pro_widgets’ in ********/wp-content/plugins/elementor/includes/api.php on line 160
Notice: Uninitialized string offset: 0 in ********/wp-content/plugins/elementor/includes/api.php on line 160
When I try to make a change to page content in Elementor, I am getting intermittent issues. Some of the time I get the edit interface just not loading (faded with a spinner graphic – see attached grab), or other times it does load, but then when I make an amendment it shows me a 500 error.
I understand that this is probably an Elementor bug as opposed to a Jupiter bug – but have you got any idea on best course of action please?
NB: This is just a single one page web site currently + I have switched WP debugging on.
ThanksAlexander Hutsol Support Team 1 year, 6 months ago
I see that you are using old theme version 1.6.0. Please update your theme to the latest version and then check if the issue persists.
How to update the theme you can find in these articles:
1. Automatic update https://themes.artbees.net/docs/updating-jupiter-x-theme-automatically/
2. Updating via WP Dashboard https://themes.artbees.net/docs/updating-jupiter-x-theme-via-wordpress-dashboard/
3. Updating via FTP https://themes.artbees.net/docs/updating-jupiter-x-theme-via-ftp/
Important! Don’t forget to create full site backup including the database before starting the update process.
Regards.Richard Tidmarsh 1 year, 6 months ago
doh. Thank you Alexander – that worked.
Cheers!Alexander Hutsol Support Team 1 year, 6 months ago
You are welcome 🙂
Feel free to create a new topic if you have any other questions.
Regards.Melwyn Williams 9 months, 3 weeks ago
I tried updating the theme following the process and i still keep getting the same two error messages.Danish Iqbal 9 months, 3 weeks ago
These are not the errors, these are the warnings that won’t cause any issue. You can disable these warnings following this article https://aristath.github.io/blog/wp-hide-php-errors
Could you please tell me if you see/face any other problem (like Elementor not working etc) except from these 2 warnings/notices?
Regards.Nthodi Sydney Rapoo 2 months, 2 weeks ago
I am having the same problem.
I have the latest updates for everything. I can’t save any changes I make on Elementor.
please assist ?
RegardsNodari Support Team 2 months, 2 weeks ago
Sorry about that, may I take a closer look at your problem? please provide access credentials in a PRIVATE reply here and I will check why it’s not working
RegardsJennifer Van Camp 4 days, 17 hours ago
I also have the same issue on several sites running latest versions of both.Jennifer Van Camp 4 days, 17 hours ago
I have temporarily resolved the issue on one site by rolling elementor back to 3.3.1 and adding the debug code to the config file as mentioned above. It’s not a permanent solution, but its working at the moment.Amir Rather Support Team 4 days, 8 hours ago
If those are warning you can ignore them and turn off the debug display as you did.