#53089 Can’t edit pages – Elementor bug

Landing Forums JupiterX WordPress Theme Can’t edit pages – Elementor bug

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  • Richard Tidmarsh

    Hi – I am getting the following error when trying to edit pages with Elementor:

    =================

    Warning: illegal string offset ‘pro_widgets’ in ********/wp-content/plugins/elementor/includes/api.php on line 160

    Notice: Uninitialized string offset: 0 in ********/wp-content/plugins/elementor/includes/api.php on line 160

    =================

    When I try to make a change to page content in Elementor, I am getting intermittent issues. Some of the time I get the edit interface just not loading (faded with a spinner graphic – see attached grab), or other times it does load, but then when I make an amendment it shows me a 500 error.

    I understand that this is probably an Elementor bug as opposed to a Jupiter bug – but have you got any idea on best course of action please?

    NB: This is just a single one page web site currently + I have switched WP debugging on.

    Thanks

    Alexander Hutsol Support Team

    Hello,

    I see that you are using old theme version 1.6.0. Please update your theme to the latest version and then check if the issue persists.

    How to update the theme you can find in these articles:
    1. Automatic update ​https://themes.artbees.net/docs/updating-jupiter-x-theme-automatically/

    2. Updating via WP Dashboard ​https://themes.artbees.net/docs/updating-jupiter-x-theme-via-wordpress-dashboard/

    3. Updating via FTP ​https://themes.artbees.net/docs/updating-jupiter-x-theme-via-ftp/

    Important! Don’t forget to create full site backup including the database before starting the update process.

     

    Regards.

    Richard Tidmarsh

    doh. Thank you Alexander – that worked.

    Cheers!

    Alexander Hutsol Support Team

    Hello,

    You are welcome 🙂

    Feel free to create a new topic if you have any other questions.

     

    Regards.

    Melwyn Williams

    I tried updating the theme following the process and i still keep getting the same two error messages.

    Danish Iqbal

    Hello Melwyn,

     

    These are not the errors, these are the warnings that won’t cause any issue. You can disable these warnings following this article https://aristath.github.io/blog/wp-hide-php-errors

    Could you please tell me if you see/face any other problem (like Elementor not working etc) except from these 2 warnings/notices?

     

    Regards.

    Nthodi Sydney Rapoo

    Hi Guys,

    I am having the same problem.
    I have the latest updates for everything. I can’t save any changes I make on Elementor.
    please assist ?

    Regards

    Nodari Support Team

    Hi Nthodi

    Sorry about that, may I take a closer look at your problem? please provide access credentials in a PRIVATE reply here and I will check why it’s not working

    Regards

    Jennifer Van Camp

    I also have the same issue on several sites running latest versions of both.

    Jennifer Van Camp

    I have temporarily resolved the issue on one site by rolling elementor back to 3.3.1 and adding the debug code to the config file as mentioned above. It’s not a permanent solution, but its working at the moment.

    Amir Rather Support Team

    Hi Jennifer

    If those are warning you can ignore them and turn off the debug display as you did.

    Regards

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