#42506 Can’t get into CSS without error

Landing Forums JupiterX WordPress Theme Can’t get into CSS without error

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  • Gabriel Foreman

    Hi, I’m trying to get rid of the shopping cart and hamburger menu on my mobile options. When I look for instructions online, it says I need to do this in the CSS.

    When I go to the CSS I get this error:

    <b>Fatal error</b>: Uncaught Error: Call to undefined function jupiterx_customizer_kirki() in /home1/durobusi/Thirdavelabs.com/wp-content/themes/jupiterx/lib/api/customizer/init.php:61 Stack trace: #0 /home1/durobusi/Thirdavelabs.com/wp-content/themes/jupiterx/lib/api/customizer/init.php(45): _JupiterX_Customizer_Init->define_constants() #1 /home1/durobusi/Thirdavelabs.com/wp-content/themes/jupiterx/lib/api/customizer/init.php(151): _JupiterX_Customizer_Init->__construct() #2 /home1/durobusi/Thirdavelabs.com/wp-content/themes/jupiterx/lib/api/components.php(130): require_once(‘/home1/durobusi…’) #3 /home1/durobusi/Thirdavelabs.com/wp-content/themes/jupiterx/lib/init.php(249): jupiterx_load_api_components(Array) #4 /home1/durobusi/Thirdavelabs.com/wp-includes/class-wp-hook.php(288): jupiterx_load_dependencies(”) #5 /home1/durobusi/Thirdavelabs.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #6 /home1/durobusi/Thirdavelabs.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #7 /home1/durobusi/ in <b>/home1/durobusi/Thirdavelabs.com/wp-content/themes/jupiterx/lib/api/customizer/init.php</b> on line <b>61</b>
    <div class=”wp-die-message”>

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    I think it may have to do with the fact that my WPBakery Page Builder isn’t updated. It won’t update automatically unless I register (I already paid for Jupiter X so I will get another theme before I pay for something else as it’s a very simple site). It doesn’t say how to update manually.

    I use Elementor anyway instead of WPBakery, so if I could just erase that I would be fine with it.

    So, could you please tell me how to get rid of the shopping cart and hamburger on the mobile on my site, whether by getting rid of WPBakery, updating manually, or some other way?

    Thank you,

    Alexander Hutsol

    Hello Gabriel,

    The reason of the error “Uncaught Error: Call to undefined function jupiterx_customizer_kirki()…” is old theme version you are using. The latest theme version is 1.15.1. Please update your theme to the latest one at first.

    How to update the theme you can find in these articles:
    1. Automatic update ​https://themes.artbees.net/docs/updating-jupiter-x-theme-automatically/

    2. Updating via WP Dashboard ​https://themes.artbees.net/docs/updating-jupiter-x-theme-via-wordpress-dashboard/

    3. Updating via FTP ​https://themes.artbees.net/docs/updating-jupiter-x-theme-via-ftp/

    Important! Don’t forget to create full site backup including the database before starting the update process.


    Please note, if you are using Jupiter X theme and Elementor editor and not using WPBakery shortcodes on your site, then you don’t need the WPBakery Page Builder plugin, so you can remove it.


    Let us know if our further assistance is needed.



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