#80877 Cant install template

Landing Forums JupiterX WordPress Theme Cant install template

Viewing 11 posts - 1 through 11 (of 11 total)
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  • Jeanine Swart

    To whom this may concern i cant install the template – it says to contact support.

    The PHP is set to the limits

    Danish Iqbal Support Team

    Hello Jeanine,

     

    Could you please tell me which template are you trying to install so that I can try to install the same template?

     

    Also, please share the FTP details in a private reply so that I can checkout the error logs. Please ensure that the error logs/debug mode is enabled on the server.

     

    Regards.

    Jeanine Swart

    Thank you so much – its Bike 2

    Private
    Jeanine Swart
    This reply has been marked as private.
    Alexander Support Team

    Hello,

    I’ve imported the requested template on your site.

    Please check it now.

     

    Regards.

    Jeanine Swart

    Thank you so much – what was the problem?

    Alexander Support Team

    You are welcome.

    The issue was caused by the database, where some tables had a lot of old entries and the template import process interrupted at the first step.

    After I cleared those tables the import was finished successfully.

     

    Regards.

    Jeanine Swart

    Hallo – is it possible to please rather install this template for me?
    <h4 class=”jupiterx-card-title”>Movie Reviews</h4>

    Alexander Support Team

    Hello,

    I’ve imported the Movie Reviews template on your site.

    Please check the site now.

     

    Regards.

    Jeanine Swart

    Thank you so much!

    Alexander Support Team

    You are always welcome 🙂

Viewing 11 posts - 1 through 11 (of 11 total)
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