#48363 Can’t sent form after missing fields due te Captcha

Landing Forums JupiterX WordPress Theme Can’t sent form after missing fields due te Captcha

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  • Lieselot Stuiver

    I added Captcha 3 to my contact form. Originally, I thought it worked just fine. However, if you now forget to fill in a mandatory field, and you receive a message stating that you have to fill in the required fields, and you then fill in the required field, and you click send; nothing happens. So it isn’t possible to sent the form after you missed a required fielt.

    When I remove the ReCaptcha, it works just fine, so the ReCaptcha seems to be the problem.

    Alexander Hutsol Support Team

    Hello,

     

    Sorry for a delay.

    I can’t log in to wp-admin panel https://prnt.sc/r7ci0b .

    Please provide the correct login details in the private reply.

    Thank you.

     

    Regards.

    Private
    Lieselot Stuiver
    This reply has been marked as private.
    Tatyana Hutsol Support Team

    Hello,

     

    Unfortunately still wrong https://take.ms/QEthx .

    Could you please re-check the login details?

     

    Thank you.

    Regards.

    Private
    Lieselot Stuiver
    This reply has been marked as private.
    Tatyana Hutsol Support Team

    Hello,

     

    When checked the form, I saw this error in the browser console:

    reCAPTCHA client element has been removed: 0

    Seems the problem is related to reCaptcha as the same issue was already reported https://github.com/DethAriel/ng-recaptcha/issues/136 .

    I recommend you to try using reCaptcha v2 instead of v3 https://take.ms/KmnHd .

    Let us know the result.

     

    Thank you.

    Regards.

Viewing 6 posts - 1 through 6 (of 6 total)
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