Can’t Update Plugins or Theme

[Tiffany Cox]

Hi There,

I can’t seem to update any of my Jupiter related plugins and it’s asking for FTP information to update them but it won’t connect to that FTP after I put the password in.

I also can’t get elementor to load so I can update pages. I figured something was out of date, but without being able to update the plugins we can’t move forward with either one.

I am on Managed WordPress Hosting through GoDaddy as well.

 

Thanks!

Tiffany

[Nodari]

Hi Tiffany

Well, this is hosting environment-related and can be fixed from the hosting, here I found a solution for you directly from Godaddy.

There is also another method to stop this behavior, you just need to enter FTP details in wp-config.php file

Add these lines to your wp-config.php

define('FTP_USER', 'username'); // Your FTP username
define('FTP_PASS', 'password'); // Your FTP password
define('FTP_HOST', 'ftp.example.org:21'); // Your FTP URL:Your FTP port

Note: Do not add this to the end of the file, but just below the database information on the top of the file.

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