#129194 Can’t use cache plugins
contact-654b2d0d 2 months ago
I’d like to cache my site. I downloaded a plugin: Wp-Optimize. When I tried to turn on the cache capability, I got this note: “Could not turn on the WP_CACHE constant in wp-config.php. Check your permissions.”
I can’t seem to find that .php file.
Thank you for you help.Nodari Support Team 2 months ago
I’m sorry, I can’t say what exactly is meaning of that message is, you can find it in the documentation of the plugin or just ask the support.
I can share these links about which plugin to use in Jupiter X for caching and how exactly:
Our recommended plugin for caching is Wp rocket for best performance, however other plugins can be also used,contact-654b2d0d 2 months ago
Thank you, I will give this a try.contact-654b2d0d 2 months ago
I actually cant find a free version of wp-rocket, but I tried installing a few other cache plugin options and they all give me the same error message.Nodari Support Team 2 months ago
Wp-rocket is paid plugin, it does not have a free version
Regarding your message, the plugin is trying to add “define(‘WP_CACHE’, true)” in the wp-config.php file but probably file permission is not allowing to do this, please check the permissions for wp-config.php file, check if the permissions set to 0644 So that WP-optimize can add the required constant to wp-config.php.
You can also add this value in the file, just open it and add
If you cant do this for some reason let me know and I will do this
Best wishescontact-654b2d0d 1 month, 4 weeks ago
Sorry, Iʻm not familiar with where that file is…where do I find it to edit it?Amir Rather Support Team 1 month, 4 weeks ago
Please go to the root folder of your website, find the wp-config.php file, and open it via a text editor. Then you can edit it, and just before the line “/* That’s all, stop editing! Happy blogging. */“, add the above line.
Let us know the results 🙂contact-654b2d0d 1 month, 3 weeks ago
Shucks, I did it and now my whole site is just white…..
All I added was
I think I was supposed to put a “;” at the end of that, but I didn’t. Now I cant get back and fix that.Amir Rather Support Team 1 month, 3 weeks ago
Yes, my colleague seems to have missed that, apologies.
Could you please provide the FTP details(in a private reply) I can fix it for you:
Ask your Hosting provider if you don’t have them.
Waiting for your reply.contact-654b2d0d 1 month, 2 weeks ago
I resolved it, thank you for your help!Alexander Hutsol Support Team 1 month, 2 weeks ago
We are glad to know you found a solution.
Thank you for informing.