#78535 Can’t use theme templates

Landing Forums JupiterX WordPress Theme Can’t use theme templates

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  • diwanna7-ff858492

    Hi! I purchased jupiter x awhile back. I used it to make a website, however i need to redo that website. Needed a template to start with instead of start from scratch. However every time i try to import a template, it’s broken. Been looking for solutions on your forums but can’t find any. Please help.

    Alexander Support Team

    Hello,

    Please rollback Elementor to version 2.9.14 in Elementor > Tools > Version Control and then import the template.

    Let us know if our further assistance regarding this matter is needed.

     

    Regards.

    diwanna7-ff858492

    Hi, thanks for the quick response. I’ve tried what you asked but Am Still having same broken web page issue.

    diwanna7-ff858492

    Hi, thanks for the quick response. I’ve tried what you asked but Am Still having same broken web page issue.

    Alexander Support Team

    Hello,

    I’ve re-imported the requested template on your site.

    Please clear the browser cache and check the site now.

     

    Regards.

    diwanna7-ff858492

    Thank You.

    Tatyana Hutsol Support Team

    You’re welcome 🙂

     

    Regards.

Viewing 7 posts - 1 through 7 (of 7 total)
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