#78535 Can’t use theme templates
diwanna7-ff858492 3 weeks, 3 days ago
Hi! I purchased jupiter x awhile back. I used it to make a website, however i need to redo that website. Needed a template to start with instead of start from scratch. However every time i try to import a template, it’s broken. Been looking for solutions on your forums but can’t find any. Please help.Alexander Support Team 3 weeks, 3 days ago
Please rollback Elementor to version 2.9.14 in Elementor > Tools > Version Control and then import the template.
Let us know if our further assistance regarding this matter is needed.
Regards.diwanna7-ff858492 3 weeks, 3 days ago
Hi, thanks for the quick response. I’ve tried what you asked but Am Still having same broken web page issue.diwanna7-ff858492 3 weeks, 2 days ago
Hi, thanks for the quick response. I’ve tried what you asked but Am Still having same broken web page issue.Alexander Support Team 3 weeks, 2 days ago
I’ve re-imported the requested template on your site.
Please clear the browser cache and check the site now.
Regards.diwanna7-ff858492 3 weeks, 2 days ago
Thank You.Tatyana Hutsol Support Team 3 weeks, 2 days ago
You’re welcome 🙂