#81027 Configuring .htaccess file
patrick.williams-ebcc2511 1 week, 4 days ago
I am trying to configure my .htaccess file mentioned in your server requirements document. Whenever I add the lines stated in the article I get a server error and can no longer access the WordPress admin. Any help is appreciated.
I have already configured the php.ini file and had success.
PatrickAlexander Support Team 1 week, 4 days ago
If you already configured the php.ini/.user.ini files then you don’t need to edit the .htaccess file, as it’s an alternative way on some servers.
Let us know if our further assistance regarding this matter is needed.
Regards.Privatepatrick.williams-ebcc2511 1 week, 3 days agoThis reply has been marked as private.patrick.williams-ebcc2511 1 week, 3 days ago
Thank you for your reply. I thought that might be the case but I wasn’t sure. That brings up another issue. Some of the content isn’t displaying correctly and I’m not 100% sure why. I haven’t made any customizations to the theme yet, just trying to get it set up first.
Would you mind taking a look for me?Nodari Support Team 1 week, 3 days ago
Im checking your website right now, system status page in Jupiter X control panel shows no red marks, which means you have a normal configuration of your hosting environment.
Can you please add a little bit more about “Some of the content isn’t displaying correctly ” which content? where can I see this problem?
Thanks 🙂patrick.williams-ebcc2511 1 week, 2 days ago
Some content on the home page and contact page doesn’t appear to be displaying correctly. I have attached a screenshot. The content on the other pages appears to be fine.
PatrickNodari Support Team 1 week, 2 days ago
Sorry, may I try to reset everything and install the demo from scratch?patrick.williams-ebcc2511 6 days, 19 hours ago
Yes, that would be fine.Alexander Support Team 6 days, 9 hours ago
I re-installed the requested template on your site.
Please clear the browser cache and check it now.
Regards.patrick.williams-ebcc2511 5 days, 17 hours ago
It’s working perfectly now. Thank you for all of your help!Tatyana Hutsol Support Team 5 days, 16 hours ago
You’re most welcome!