#136857 Contact Form

Landing Forums JupiterX WordPress Theme Contact Form

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  • info-4cd16ee3

    There is something wrong with the contact form. It is at the bottom of the homepage.

    When I fill it out and press the submit button, I don’t get any emails…. I can’t see in the settings where the mistake could be.

    Please help.

    Thank you

    Nodari Support Team

    Hi there

    There are several things to verify and check when the form is not working:

    1. Are you using domain mail? [email protected] if yes, can you please try mails like @gmail.com @hotmail.com ?
    2. reach out to your hosting support and let them know about this problem, they may check why the send mail function is not working and probably can offer a fix for this problem
    3. you can check this article too: https://themes.artbees.net/docs/i-dont-receive-any-email-what-should-i-do/
    4. The last thing, if the form is still not working you may need to configure SMTP service on your installation, we have this steps explained in this documentation: https://themes.artbees.net/docs/configuring-smtp-plugin/ please try it and let me know the results

    Waiting for your reply is still it’s not working come back with the access details and we will check it too

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