#135099 Contact form not working

Landing Forums Jupiter WordPress Theme Contact form not working

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  • Cindy Kowalski

    when I click on the email link in contact info email send and receives. If I use either the quick contact or contact form, it says the email send but no email is ever received.

    Nodari Support Team

    Hi Cindy

    Yes, indeed, I tried it and this is the message I’ve got:https://prnt.sc/1yukepd this means the default mail handler is not enabled or not working properly in your server, in this case, you have 2 options:
    1. Contact your hosting support and let them know about this issue
    2. don’t rely on the server mail function and setup SMTP plugin, check this tutorial: https://themes.artbees.net/docs/configuring-smtp-plugin/ we recommend always using the SMTP method of mail delivery, it’s is a more reliable and safe method to send anything from the website

    Regards

    Cindy Kowalski

    If you look at the plugins, I am using SMTP. Mail goes through if use a link, but not when I use the Jupiter contact form.

    Amir Rather Support Team

    I tried sending the form on Contact Page it showed Sent https://take.ms/sWHy6

    Do you get the same notice?

    Regards

Viewing 4 posts - 1 through 4 (of 4 total)
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