#135099 Contact form not working
Cindy Kowalski 3 weeks, 6 days ago
when I click on the email link in contact info email send and receives. If I use either the quick contact or contact form, it says the email send but no email is ever received.Nodari Support Team 3 weeks, 5 days ago
Yes, indeed, I tried it and this is the message I’ve got:https://prnt.sc/1yukepd this means the default mail handler is not enabled or not working properly in your server, in this case, you have 2 options:
1. Contact your hosting support and let them know about this issue
2. don’t rely on the server mail function and setup SMTP plugin, check this tutorial: https://themes.artbees.net/docs/configuring-smtp-plugin/ we recommend always using the SMTP method of mail delivery, it’s is a more reliable and safe method to send anything from the website
RegardsCindy Kowalski 3 weeks, 5 days ago
If you look at the plugins, I am using SMTP. Mail goes through if use a link, but not when I use the Jupiter contact form.