#80505 Contact form stopped working
Gary McEwing 2 weeks, 4 days ago
Have updated theme and all plugins and now my contact form has stopped working, just lights up but nothing gets sent and get no confirmation messageGary McEwing 2 weeks, 4 days ago
Update: Rolled back Elementor prior to V3. Still no use.Alexander Hutsol Support Team 2 weeks, 4 days ago
Please provide us with wp-admin login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Regards.PrivateGary McEwing 2 weeks, 3 days agoThis reply has been marked as private.Danish Iqbal Support Team 2 weeks, 3 days ago
We are aware of the issue and it will be fixed in future updates.
For now, please check out the below solution to fix the issue with the form not submitting and showing 500 error in the browser console:
1 – Please roll back the Elementor to version 2.9.14 which is the previous stable version in Elementor -> Tools -> Version Control
2 – Then, add a new random form on the page on which you have already added a form and update the page.
3 – Check the page in the frontend and you will see that both the forms will work now.
4 – Finally, without doing anything further, delete the random form that you added in step 2 and update the page.
Note: Please do not upgrade the Elementor to version 3 for now as it’s buggy and not fully compatible with the theme and the other plugins.
Regards.Gary McEwing 2 weeks, 3 days ago
That has fixed it for now thanks.Alexander Hutsol Support Team 2 weeks, 3 days ago
You are welcome.
Feel free to create a new topic if you have any other questions.