#136624 Contact Form submit button does not send an email to the assigned email address

Landing Forums JupiterX WordPress Theme Contact Form submit button does not send an email to the assigned email address

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  • jun.bagaindoc-0a9f3b00

    PLs help. I am trying to set the email of my Contact Form to a assigned email address but it does not work and does not send an email when i try to test.

     

    Nodari Support Team

    Hey there

    Sorry about that, there might be one or two things to verify and check, in general, such problems are related to the hosting environment

    1. Are you using domain mail? [email protected] if yes, can you please try mails like @gmail.com @hotmail.com ?
    2. reach out to your hosting support and let them know about this problem, they may check why the send mail function is not working and probably can offer a fix for this problem
    3. you can check this article too: https://themes.artbees.net/docs/i-dont-receive-any-email-what-should-i-do/
    4. The last thing, if the form is still not working you may need to configure SMTP service on your installation, we have these steps explained in this documentation: https://themes.artbees.net/docs/configuring-smtp-plugin/ please try it and let me know the results

    Waiting for your reply is still it’s not working come back with the access details and we will check it too

    Thanks

    jun.bagaindoc-0a9f3b00

    Thanks Nodari,

    I was able to fix it while waiting for the support reply.

    Thanks for your help.

     

    Nodari Support Team

    Thanks for your positive feedback ūüėČ

    Have a nice day

    Best

Viewing 4 posts - 1 through 4 (of 4 total)
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