#131229 critical error on this website

Landing Forums JupiterX WordPress Theme critical error on this website

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  • Lisa berte

    Hello,

    When going to login to the WordPress dashboard we are getting a critical error on this website. The website is in debug mode… I’ve increased the PHP from 7.3 to 7.4 and only delivered more errors. Last we checked the website was in good health with no issues and now can’t access. Any solutions?

    Thank you

    Lisa

    Amir Rather Support Team

    Hi There

    I see too many folders and subdirectories on the FTP you’ve provided, could you please kindly mention the path to this site’s files?

    I couldn’t locate them.

    Thank you 🙂

    Lisa berte

    Hello

    See now… I’ve removed some older files. When you login you will be in the root folder to the account.

    Thank you

    Lisa

    Amir Rather Support Team

    I solved this by manually updating WordPress. It seems that the last WordPress update had failed.

    https://www.wordfence.com/learn/how-to-manually-upgrade-wordpress-themes-and-plugins/

    Regards

Viewing 4 posts - 1 through 4 (of 4 total)
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