#81521 Disappearing Headers

Landing Forums Jupiter WordPress Theme Disappearing Headers

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  • Blue Moth Creative Inc.

    Good afternoon,

    Sitewide, various header blocks load, then disappear randomly / on scroll.

    Here is an example page – scroll down:

    I have attached the different screen loads – it loads then disappears, or vice versa.

    Thank you,

    -BMC

    Private
    Blue Moth Creative Inc.
    This reply has been marked as private.
    Amir Rather Support Team

    Hi There

    I enabled the Sticky Header in Theme Options > Header > Sticky Header > Sticky Header Behaviour

    Please check now https://prnt.sc/ugsbey

    Regards

    Private
    Blue Moth Creative Inc.
    This reply has been marked as private.
    Amir Rather Support Team

    I see the issue, first of all, I suggest you try updating with one of these two methods:

    via WordPress dashboard
    or
    via an FTP client.

    Both are described here: https://themes.artbees.net/docs/updating-theme-child-theme/

    Please take full site backup before updating.

    You can download the v6.7.0 zip here https://themes.artbees.net/dashboard/releases/

    Looking forward to your response 🙂

    Regards

    Private
    Blue Moth Creative Inc.
    This reply has been marked as private.
    Amir Rather Support Team

    Hi There

    I updated it for you and updated the plugins as well.

    Please cehck now after clearing the cache to see any difference?

    Regards

    Private
    Blue Moth Creative Inc.
    This reply has been marked as private.
    Private
    Tatyana Hutsol Support Team
    This reply has been marked as private.
    Private
    Tatyana Hutsol Support Team
    This reply has been marked as private.
    Private
    Blue Moth Creative Inc.
    This reply has been marked as private.
    Private
    Tatyana Hutsol Support Team
    This reply has been marked as private.
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