#131906 display “item not available” not there

Landing Forums JupiterX WordPress Theme display “item not available” not there

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  • info-4042e7ba

    hi, when an item is sold out on our site, the “available” info and the “add to cart” button disappear. However, there is no indication instead that the item is not there. So the customer is not informed that the item is sold out. In the instructions on your site, there is actually a field in the “customizer” where you can edit the text to be displayed. This field is missing on our site. I have already deactivated many plugins to exclude incompatibilities – unfortunately without success. please help

    Amir Rather Support Team

    Could you please send over your site URL and administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.

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    info-4042e7ba
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    Nodari Support Team

    Hey there

    The reason why you can’t see of the stock badge is that you are using a custom JetWoobuilder template for your products page: https://testumgebung.genuss-selektion.de/wp-admin/post.php?post=2073&action=elementor
    I did research and JetWoobuilder has a Stock status widget but its only available for archive pages and not for a single product page

    Regards

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