#63174 elementor load problem

Landing Forums JupiterX WordPress Theme elementor load problem

Viewing 10 posts - 1 through 10 (of 10 total)
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  • Marton Varga

    elementor does not load.

    Amir Rather Support Team

    Hi There

    I increased the WP Memory Limit to 256MB now the Elementor is loading correctly see screenshot

    Regards

    Marton Varga

    few more questions:

    • when I start to slide down the main page on mobile, there is a “jump” or  something so the scrolling is not smooth
    • how may I change mobile menu to mega menu I created?

    thanks

    Mohsin Al-Rabieai Support Team

    My apologies for the delay. From what I can see, the Sticky Header offset is set to a smaller value than your header height. I recommend you to set it as your Mobile menu height to avoid that jump. Because this jump happens as soon as you get to that offset and your header will hide and the sticky header will show up. As an alternative, you can use this CSS fix in Customizer -> Additional CSS:

    @media (max-width: 575.98px) {
        .jupiterx-header-stick .jupiterx-site:not(.jupiterx-site-body-border) .jupiterx-header {
            height: 182px !important;
        }
    }

    As for the mega menu on mobile, it’s better to do it using Jet Menu. You can simply set a template for your mobile menu using this plugin. It’s already bundled with the theme and is free of charge. More help :

    https://crocoblock.com/knowledge-base/articles/creating-a-responsive-mobile-mega-menu-with-jetmenu-for-elementor/

    Regards

    Marton Varga

    hello, sometimes menu accidentally changes to hamburger menu on desktop view. How come?

    Amir Rather Support Team

    Hi There

    That’s weird, at the moment it’s correct though, could you please take a screenshot when this happens next of both page and the
    browser console and send that here?

    Regards

    Marton Varga

    https://balancemedia.hu/honlapkeszites/

    I have a form here down the page. If somebody fills the form, but forget to tick the acceptance button, gets an error message. But after if she/he ticks it, the form can not be sent. They have to refresh the page. Why?

    Amir Rather Support Team

    Hi There

    This is because the captcha needs to be reloaded, I suggest enabling the Checked by Default option in the acceptance field.

    https://prnt.sc/st18kd

    Regards

    Marton Varga

    That is against the law in EU so I need another solution. Do you have any?

    Alexander Hutsol Support Team

    Hello,

     

    This problem was reported to the developers and they will investigate it as soon as possible, and the solution will be provided in the theme update.

    Meanwhile I recommend you to create a form with Contact Form 7 plugin which is compatible with the theme.

    How to integrate reCaptcha into it, read here:

    https://contactform7.com/recaptcha/

    https://contactform7.com/recaptcha-v2/

     

    and acceptance checkbox:

    https://contactform7.com/acceptance-checkbox/

     

    Let us know if you need more help.

    Regards.

     

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