#134159 Elementor options not working?

Landing Forums JupiterX WordPress Theme Elementor options not working?

Viewing 9 posts - 1 through 9 (of 9 total)
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  • Jennifer

    Hello, I’m working on a new dev site, but when I go to edit a page in elementor I can’t get any of the options. If I click the tooltip menu to add, eg: picture, text, heading, etc… it’s just not woking. Any idea why?

    Nodari Support Team

    Hi Jennifer

    this is what I have right now on your website: https://prnt.sc/1x5hk9d so I cant fix it directly

    Regarding your problem, its a known issue raised by the latest Elementor update, here is how to fix it:
    1. Deactivate the Raven plugin if you have activated
    2. Instal Transients manager plugin and delete ALL transients,

    That’s it šŸ™‚

    Jennifer

    Ah sorry, my ‘r’ key is sticking! it’s unicornmarketing.co

    That has worked, thanks so much! Do I need to keep Raven deactivated?

    Thanks

    Jennifer

    Hi Nodari,

    Preview isn’t showing what I see in Elementor. Is that related to this issue too? I’ve tried setting the template type, no luck. Please see pics attached.

    Thanks,

    Jen

    Nodari Support Team

    Hi Jen

    “Do I need to keep Raven deactivated?” – yes, its no longer necessary, all their elements are bundled now in the Jupiter X plugin

    Sorry, I still can’t log in šŸ™ can you please check it again?

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    Jennifer
    This reply has been marked as private.
    Amir Rather Support Team

    Hi There

    I was able to login now, Thanks, but I see the same view in Elementor and Live https://take.ms/ncyQZ and https://take.ms/j1LfW
    what am I missing?

    Regards

    Jennifer

    Ah, must have been a caching issue, all is fine now šŸ™‚

    Amir Rather Support Team

    Glad to hear that šŸ™‚

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