#132140 Elementor widgets not showing up
COPROTEC 1 month ago
Since this morning, Elementor’s widgets aren’t showing up anymore.
We’ve already removed the Raven plugin and checked the Jupiter X Core version (up to date : v 1.23.0)
Can you help us ?
ThanksAmir Rather Support Team 1 month ago
Try and use The Transient Manager plugin to remove all the transients and then check.
RegardsSonja Bloch 4 weeks, 1 day ago
I have the same problem with several websites. It works if you use this plugin Transient Manager and delete all transients.Alexander Hutsol Support Team 4 weeks, 1 day ago
Hello @Sonja Bloch,
Yes, the Transient Manager should help in this situation.
Thank you for informing.
Regards.COPROTEC 4 weeks, 1 day ago
Thanks for your answers !
We’ve installed the Transients Manager plugin and clicked on the “Delete all transients” button, flushed the cache and tried to open an elementor page again
Unfortunately it still doesn’t work 🙁
Is there anything else to do ?
Alexander Hutsol Support Team 4 weeks, 1 day ago
- This reply was modified 4 weeks, 1 day ago by COPROTEC.
Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.
Regards.PrivateCOPROTEC 4 weeks, 1 day agoThis reply has been marked as private.Mohsin Al-Rabieai Support Team 4 weeks, 1 day ago
My apologies, but this username and password is incorrect. Can you please check that? I can not log in to your website.
BestsPrivateCOPROTEC 4 weeks agoThis reply has been marked as private.Nodari Support Team 3 weeks, 6 days ago
It’s working now, please check
P.s. Raven plugin was still active on your site 🙂
RegardsCOPROTEC 3 weeks, 6 days ago
OK… I was sure I had disabled it, my bad !
Was that the only reason ? Have you done something else ? Anyway, it seems to work again !Alexander Hutsol Support Team 3 weeks, 6 days ago
It was the main reason of the issue.
Feel free to contact us if our assistance is needed.
Regards.Sonja Bloch 2 weeks, 6 days ago
I think there is an issue with WordPress 5.8. Since I updated WP it won’t work.Mohsin Al-Rabieai Support Team 2 weeks, 6 days ago
Please kindly explain the issue and if possible, share a Working Admin credential in the next Private reply and provide a page URL where we can see it. Thanks.