#132140 Elementor widgets not showing up

Landing Forums JupiterX WordPress Theme Elementor widgets not showing up

Viewing 14 posts - 1 through 14 (of 14 total)
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  • COPROTEC

    Hi,

    Since this morning, Elementor’s widgets aren’t showing up anymore.

    We’ve already removed the Raven plugin and checked the Jupiter X Core version (up to date : v 1.23.0)

    Can you help us ?

    Thanks

    Amir Rather Support Team

    Hi There

    Try and use The Transient Manager plugin to remove all the transients and then check.

    Regards

    Sonja Bloch

    I have the same problem with several websites. It works if you use this plugin Transient Manager and delete all transients.

    Alexander Hutsol Support Team

    Hello @Sonja Bloch,

    Yes, the  Transient Manager should help in this situation.

    Thank you for informing.

     

    Regards.

    COPROTEC

    Hi again,

    Thanks for your answers !

    We’ve installed the Transients Manager plugin and clicked on the “Delete all transients” button, flushed the cache and tried to open an elementor page again

    Unfortunately it still doesn’t work 🙁

    Is there anything else to do ?

    Thanks

    • This reply was modified 4 weeks, 1 day ago by COPROTEC.
    Alexander Hutsol Support Team

    Hello,

    Please provide us with wp-admin and FTP (FTP host, FTP user, FTP password, FTP port) login details to your site in the private reply https://prnt.sc/qr3w3e to check the issue.

    Thank you.

    Regards.

    Private
    COPROTEC
    This reply has been marked as private.
    Mohsin Al-Rabieai Support Team

    Hi there,

    My apologies, but this username and password is incorrect. Can you please check that? I can not log in to your website.

    Bests

    Private
    COPROTEC
    This reply has been marked as private.
    Nodari Support Team

    Hi there

    It’s working now, please check

    P.s. Raven plugin was still active on your site 🙂

    Regards

    COPROTEC

    Thanks !

    OK… I was sure I had disabled it, my bad !

     

    Was that the only reason ? Have you done something else ? Anyway, it seems to work again !

    Alexander Hutsol Support Team

    Hello,

    It was the main reason of the issue.

    Feel free to contact us if our assistance is needed.

     

    Regards.

    Sonja Bloch

    I think there is an issue with WordPress 5.8. Since I updated WP it won’t work.

    Mohsin Al-Rabieai Support Team

    Hi Sonja,

    Please kindly explain the issue and if possible, share a Working Admin credential in the next Private reply and provide a page URL where we can see it. Thanks.

    Bests

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