#137608 Error Message in WP Backed after installing Jupiter x Theme

Landing Forums JupiterX WordPress Theme Error Message in WP Backed after installing Jupiter x Theme

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  • k.neumueller-42393c8b

    Hi there,

    after installing the Jupiter X Theme an error/warning message appeared on the Jupiter X Control Panel. It relates to a problem with the open_basedir. Details please see private message below.
    I would be very thankfull if you could check it out and may provide a solution for my problem.

    Thanks

    Katharina

    Amir Rather Support Team

    Hi there!

    Please provide these credentials as well https://take.ms/6oQK1

    Regards

    Private
    k.neumueller-42393c8b
    This reply has been marked as private.
    Amir Rather Support Team

    Hi there!

    I sent the screenshot from the Edge browser too. In chrome, I get the same too.

    Please try disabling all 3rd party plugins, maybe a security plugin is there.

    Regards

    Private
    k.neumueller-42393c8b
    This reply has been marked as private.
    Amir Rather Support Team

    unfortunately, It doesn’t work.

    Please check once.

    k.neumueller-42393c8b

    Hi Amir,

    Access protection should now be deactivated. Please try again.

    Thanks

    Katharina

    Amir Rather Support Team

    Hi there!

    I disabled the debug mode and increased the WP Memory Limit.

    Please check now.

    Regards

    Private
    k.neumueller-42393c8b
    This reply has been marked as private.
    Amir Rather Support Team

    Happy to help ūüôā

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