#77818 Error with widget after update

Landing Forums Jupiter WordPress Theme Error with widget after update

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  • Edoardo

    Hi,
    i’ve a problem with widget on my website: since i’ve updated to the latest version of jupiter and wordpress, i can’t use widgets: if i click on an element to add it to a widget area, the dropdown menu doesn’t work. Widgets in the sidebar on my website are not visible:
    https://www.hotcoldsrl.com/categoria-prodotto/valvole-e-accessori-per-vapore-e-olio-diatermico/ (product category)
    or
    https://www.hotcoldsrl.com/prodotti/articoli/bollitori-verticali/(product page)

    How can we solve it?

    Alexander Hutsol Support Team

    Hello,

    The issue was caused by the latest WordPress version 5.5 where jQuery Migrate is removed. To fix it I installed the Test jQuery Updates plugin and enabled the jQuery Migrate option https://prnt.sc/u56967

    Please check the Appearance > Widgets section now.

     

    Regards.

    Edoardo

    Hi Alexander,

    thanks for the fast solution. I’ve the same problem on other websites. When the issue will be fixed? is a problem of wordpress or how wordpress interacts with the theme?

    Alexander Hutsol Support Team

    Hello,

    You can use this plugin as a temporary solution on your other sites with the same problem.

    Our developers are working on the issue to release the theme update with fixes as soon as possible. Unfortunately, we can’t specify the exact date of the update release.

    Thank you for understanding.

     

    Regards.

    Edoardo

    Thank you for your help.

    Best,
    Edo.

    Danish Iqbal Support Team

    You’re welcome 🙂 Glad we could help.

    Have a nice day.

     

    Regards.

Viewing 6 posts - 1 through 6 (of 6 total)
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