#78482 Font Problem

Landing Forums JupiterX WordPress Theme Font Problem

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  • Kevin Buch

    Hello Artbees team,

    we have a problem since Elementor updated itself automatically.

    We could already fix the minor problems.
    Unfortunately not the one with the typography.

    Here are two screenshots that show where the differences are.

    I have already looked at the settings themselves and could not find how to solve the problem again.

    Can you help me there?

    Greetings,
    Kevin

    Amir Rather Support Team

    Hi There

    The issue is caused by the latest ELementor,

    Please try Rolling Back to v2.99 https://docs.elementor.com/article/382-rolling-back-to-a-previous-version-of-elementor for now.

    Regards

    Kevin Buch

    Hi Amir,

     

    sadly I can’t reset the versions of elementor. πŸ™ It’s always saying that I need the newer version of Elementor to activate Elementor Pro..

     

    Greetings,

    Kevin

    Tatyana Hutsol Support Team

    Hello,

     

    Did you try to roll back Elementor Pro too? Or even disable Pro version for now.

    Please try it and let us know the result.

     

    Looking forward to your reply.

    Regards.

    Kevin Buch

    Hi Tatyana,

     

    sadly it’s still not working πŸ™

     

    greetings,

    Kevin

    Private
    Tatyana Hutsol Support Team
    This reply has been marked as private.
    Kevin Buch

    Hey Tatyana,

     

    that’s the right URL… hm – what’s happening when you just visit rocketsholding.com/web?

    Greetings,

    Kevin

    Nodari Support Team

    Hello Kevin

    Are you using any firewall from the hosting? this is what I have: https://prnt.sc/ualz0y and same for main domain: https://www.rocketsholding.com/web/

    Kevin Buch

    Hi Nodari,

     

    sadly not – Our IT-employee tested it from several IPs and he could manage to get to the website everytime πŸ™ Even with this one: https://www.browserling.com/

    Greetings,

    Kevin

    Nodari Support Team

    Hi Kevin

    Here is the results from the Browserling and I have the same: https://prnt.sc/ucuvqu https://prnt.sc/ucuxid
    is this URL correct?

    Kevin Buch

    Hi Nodari,

    that’s so wierd :-O

    But another question: Is there any fix I can do or should I wait for the next update to be fixed?

     

    Greetings,

    Kevin

    Alexander Hutsol Support Team

    Hello,

     

    Please downgrade Elementor to 2.9.14 version:

    https://docs.elementor.com/article/382-rolling-back-to-a-previous-version-of-elementor

    After that check the fonts on the site.

    The issue will be fixed in the next theme update.

     

    Thank you for understanding.

    Regards.

    Kevin Buch

    Hi Alexander,

     

    tried that and still no result πŸ™ But in Firefox and Safari is everything fine.
    We will be waiting for the next theme update and see what happens than πŸ™‚ Thanks for your help so far.

     

    Greetings,

    Kevin

    Tatyana Hutsol Support Team

    Hello,

     

    You’re welcome.

     

    Regards.

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