#152689 Font used in Elementor is not visible on the updated public site

Landing Forums JupiterX WordPress Theme Font used in Elementor is not visible on the updated public site

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  • mpoelzl-f8f4c842

    Hi!

    A couple of days ago, i came across the following issue, i´m currently using the animated text widget from JetElements and for the animated part of the text i use the “dancing script” font.

    The font is displayed without any problems as long as i´m editing the page with elementor (see screenshot 1).

    But as soon as i update my page and i visit it in the browser, suddenly another font is uses, i suppose it is the default font (see screenshot 2).

    I´ve already tried to delete my browser cache, wordpress cache and re-generate my css assets, nothing worked sadly.

     

    I didn´t know if i  had to write this support request to you or jetElements itself since jetElements support requires a license key, which i dont have.

    If this is not the right place for this support ticket, my apologies!

     

    Best Regards

    Amir Rather Support Team

    Hello,

    Could you please send over your administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.

    Regards

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    mpoelzl-f8f4c842
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    Alexander Hutsol Support Team
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    mpoelzl-f8f4c842
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    Amir Rather Support Team

    You’re most welcome 🙂

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    mpoelzl-f8f4c842
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    Amir Rather Support Team

    Hi there

    At the moment the site doesn’t seem to be working https://take.ms/5ixGt

    Regards

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    mpoelzl-f8f4c842
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    Amir Rather Support Team
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    mpoelzl-f8f4c842
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    Alexander Hutsol Support Team
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