#138544 Footer has disappeared

Landing Forums JupiterX WordPress Theme Footer has disappeared

Viewing 13 posts - 1 through 13 (of 13 total)
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  • Alexander Schefstoss

    Hi, on our website the footer has disappeared.

    I have checked the settings but I could not find any issues.
    We have three different footers based on which site is displayed. You can find the conditions in the theme builder.
    Could you please check this?

    Thank you!
    Alex

    Nodari Support Team

    Hi Alex

    let’s check the plugins first, please deactivate all your third-party plugins and check your problem again, if you see the footer then start activating plugins one by one until this problem appears again, I believe one of your third party plugins is related to this issue.

    Let me know the results

    Regards

    Alexander Schefstoss

    Hi, I have disabled all plugins but the footer has not re-appeared.

    What should we do?

    Nodari Support Team

    Hi Alexander

    Ok, I see it’s not from the dashboard, can you please also provide FTP details? I will investigate it in the files

    Regards

    Private
    Alexander Schefstoss
    This reply has been marked as private.
    Private
    Nodari Support Team
    This reply has been marked as private.
    Private
    Alexander Schefstoss
    This reply has been marked as private.
    Nodari Support Team

    Thanks, it’s working, I was using a different port and not SFTP protocol

    Will back to you soon

    Nodari Support Team

    Hi Alexander

    My apologies for the delay
    After all, it was a simple setting, it was wrong display condition set in the footer template, once I added display condition it appeared on the homepage, please verify and make sure all your other display conditions are correct

    Regards

    Private
    Alexander Schefstoss
    This reply has been marked as private.
    Nodari Support Team

    Hi Alex

    This time I added pages in display condition of the Footer Uber uns template, here is the screenshot, https://monosnap.com/file/C9MMYE3MTt6pLMGXKx41z5fUZ98atr

    If footer is not appearing make sure its covered by the display conditions of the footer templates

    Regards

    Alexander Schefstoss

    Okay now it has worked out!
    Thank you very much for your help!!

    Cheers Alex

    Nodari Support Team

    You are welcome Alex

    Have a good day

Viewing 13 posts - 1 through 13 (of 13 total)
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