#127346 From sumbission fails because of drop down field
florim.steiner-87c11c3a 3 months ago
We have created a form with the help of the form element (JetEngines). When trying to submit the form, we get a message that one of the fields has en error, even though values for all required fields are provided. We tried to identify the field which causes the problem by removing one after the other one by one, and repeating the submission test. In doing so, we could figure out that the dropdown field profession/industry is causing the problem, but we do not understand the reason.
You can find the form via the following link: https://mbvs.ch/become-a-member/
Can you help us out as soon as possible.Privateflorim.steiner-87c11c3a 3 months agoThis reply has been marked as private.Amir Rather Support Team 3 months ago
Could you please send over your administrative WordPress access(in a private reply) so we can check what might be going on in the backend? We’ll need permission to debug this.Privateflorim.steiner-87c11c3a 2 months, 4 weeks agoThis reply has been marked as private.Amir Rather Support Team 2 months, 4 weeks ago
Looks like the Login details provided don’t have admin access https://take.ms/DQGqM
Please provide that so we can investigate.
RegardsPrivateflorim.steiner-87c11c3a 2 months, 3 weeks agoThis reply has been marked as private.Alexander Hutsol Support Team 2 months, 3 weeks ago
You wrote Name fields incorrectly. It should start from small letter and have no spaces https://prnt.sc/1imzpmk .
The optimal variations of the Name field are below:
_name – a single word that starts with an underscore;
_user_name – two (or more) words starting with an underscore and separated by it as well;
name – a single word;
user_name – two or more words separated by an underscore.
Please check this article:
I edited the fields and the form was submitted successfully https://prnt.sc/1imz2n6 .